Senior Business Development, Telecom CX

Key job responsibilities

• Engage with senior Telecom CX executives and Contact Center leaders to create baseline, gap assessment and To-be state.
• Understand and communicate Telecom Enterprise architecture and Telephony integration.
• Run EBC’s and business engagements for Contact center domain.
• Knowledge in Generative AI & Agentic AI capabilities
• Transform telecom contact centers.

About The Team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Basic Qualifications

• 6+ years of solving problems with technology in the Telecommunications industry experience
• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience explaining complex technical concepts to various business and technical audiences