Senior Business Analyst - SCAN Temp

The Job

The Senior Business Analyst acts as a subject matter expert and liaison to IT and business stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems, particularly in the space of Provider Data. The Sr. Business Analyst understands business problems and opportunities in the context of the requirements, develops proposed workflows, metrics, and desktop procedures for process optimization, ensures issues are identified, tracked, reported, and resolved in a timely manner, analyzes business and regulatory requirements, and develops functional specifications, change requests, workflows, and business processes for complex business engagements.

• Analyzes business and regulatory requirements as well as existing processes for opportunities of efficiency and improved member and employee experience.
• Communicates needed changes to development team.
• Reviews and edits requirements, specifications, business processes, and recommendations related to proposed solutions for process optimization.
• Works closely with internal departments, IT, and other shared services departments to ensure desired outcomes are achieved.
• Works closely with internal and external customers to ensure requirements are clearly understood.
• Performs process monitoring and auditing as needed, providing support in preparation for and during a compliance audit.
• Utilizes understanding of the business issues and Provider Data challenges to implement successful process and policy updates.
• Promotes functional support and knowledge related to projects and system enhancements.

• Qualifications

  • Bachelor's Degree or equivalent experience required.
  • Graduate or Advanced Degree or equivalent experience preferred.
  • 6-10 years of related experience as a Sr Business or Process Analyst.
  • Experience in health plan or healthcare industry preferred.
  • Technical expertise - Strong technical skills for functional area.
  • Advanced Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, Teams), Visio, and SQL required.
  • Problem Solving - Strong problem-solving skills. Strong analytical thinking skills.
  • Communication – Strong written and verbal communication and interpersonal skills.
  • Documentation – Strong Documentation skills for processes and workflows.
  • Strong leadership skills.