Program Principal, Business Operations - SCAN Temp

Job

The Job

About the role

The Program Principal, Business Operations - SCAN Temp will serve as the primary lead for business and operational workstreams within a multi-year core administration system transformation.

Responsibilities

• Lead business-side execution for core admin transformation across all operational domains, serving as the primary point of coordination between business leaders, IT, and system integrators
• Drive integrated business planning, milestone tracking, dependencies, and readiness activities across enrollment, billing, claims, provider, finance, and shared services
• Partner with operational leaders to translate future-state processes into clear requirements, design decisions, and adoption plans; avoid “lift-and-shift” approaches
• Manage cross-functional risks, issues, and decisions; escalate when needed with clear options and recommendations
• Drive business readiness activities including change management, training coordination, cutover planning, parallel runs, and post-go-live stabilization
• Provide clear executive-level updates on progress, risks, and readiness across business workstreams
• Work in close collaboration with Program PMO to manage milestones, dependencies, risks, and critical path business deliverables

Qualifications

• Minimum 5-7 years of related experience
• 10+ years leading complex, cross-functional business programs, preferably in healthcare, insurance, or other highly regulated operational environments
• Bachelor's Degree or equivalent experience
• PMP certification required
• Proven experience serving as a senior business lead for large-scale system implementations or core platform transformations
• Strong understanding of operational domains such as Enrollment, Claims, Billing, Provider Operations, Clinical, Fulfillment and Finance
• Proven ability to operate in ambiguity, align senior stakeholders, and drive execution across multiple teams and vendors
• Strong executive communication, judgment, and decision-management skills
• Must possess strong presentation skills

Other duties as assigned

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

What's in it for you?

This is a temporary opportunity for a limited period of time
Base Pay Range: $60.29 to $87.72 hourly
Work Mode: Mostly Remote
Medical Benefits
Paid Sick Time
Excellent 401(k) Retirement Saving Plan
Robust employee recognition program
An opportunity to become part of a team that makes a difference to our members and our community every day!

Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.