Principal Program Manager, Business Operations

About the role

This role will drive recurring business operations and cross-functional operating cadences that keep key initiatives moving forward. You will partner closely with Finance, HR, and other teams to bring structure, visibility, and accountability to complex workstreams. The position focuses on improving operational discipline through reporting, metrics, and process simplification while supporting strong execution in a fast-paced high-tech environment.

Responsibilities

• Manage recurring business operations processes and operating cadences across the organization
• Maintain dashboards and reporting for visibility into key activities and milestones
• Gather inputs from teams for accurate status reporting
• Track operational metrics across budget, hiring, and employee engagement
• Identify opportunities to simplify and automate operational processes
• Coordinate operational activities across Finance, HR, and other functions
• Prepare agendas and materials for effective meetings

Qualifications

• 7+ years of experience in business operations or program management in a high-tech environment
• Proven ability to manage multiple operational processes and workstreams simultaneously
• Strong program management skills, including risk identification and action tracking
• Expertise in building and maintaining dashboards and operational metrics
• Experience with budgeting, workforce planning, and vendor management
• Exceptional organizational skills with a keen attention to detail
• Strong communication skills for consolidating information from various sources
• Ability to prioritize tasks in a fast-paced environment
• Proficiency in Microsoft 365; familiarity with Airtable and Jira is a plus

Benefits

• Flexible work options including on-site, hybrid, or remote arrangements
• Opportunity for up to 20% travel to office locations and events
• Supportive work environment that values collaboration and organization
• Access to professional development and continuous improvement initiatives
• Engagement in cross-functional activities that enhance teamwork and communication

Compensation

$124,000 – $221,430 annually

Location & Work Arrangement

Remote — US-based candidates only; no visa sponsorship available.