Senior Business Analyst, Revenue Cycle Analytics, Finance Operations

About the role

The Senior Business Analyst will join the highly visible, growth-oriented, and dynamic Finance Operations, Global Data & Analytics (GDA) team. This role enables data-driven decision-making across the Healthcare Finance Operations (‘HFO’) organization, focusing on process optimization, financial analytics, and business intelligence solutions in the Healthcare Revenue Cycle analytics area. The role will develop analytical solutions that empower the global HFO team to operate at scale, resolve process defects by identifying and measuring them through advanced data analytics, and build and optimize GenAI-powered analytics and automation. The role serves as a trusted analytics partner for business partners across Finance Operations Headquarters and Service Centers, leading data analytics product solutions in revenue analytics, receivables, and payables.

Responsibilities

• Lead complex data analysis projects to identify operational efficiency opportunities and drive process improvements across global finance operations.
• Be a thought leader in applying Artificial Intelligence tools and methods to data and analytics.
• Develop and maintain advanced financial models, dashboards, and reporting solutions to support strategic decision-making.
• Increase efficiency and productivity in the analytics function and customer teams through productive and reliable use of GenAI.
• Partner with cross-functional teams to gather requirements, analyze business processes, and implement data-driven solutions.
• Conduct thorough analysis of financial and operational metrics to identify trends, anomalies, and areas for optimization.
• Design and implement KPIs and metrics to measure operational performance and financial health.
• Create and maintain documentation for processes, methodologies, and analytical frameworks.
• Partner with senior business leaders across Service Centers and Headquarters to identify, plan, and execute analytical opportunities to reduce defects, improve goal performance, support new business expansion, and conduct operational analysis.
• Conceptualize and build high-performing analytics products using SQL, Excel, Tableau/QuickSight, and strong business process understanding.
• Business partner across global Finance Operations to become an expert in core business processes, enhance metric governance, identify and action analytical opportunities, and leverage data to build compelling business cases.

Qualifications

• 5+ years of experience in tax, finance, or a related analytical field.
• 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI, or similar tools.
• Bachelor’s degree.
• Experience defining requirements and using data and metrics to draw business insights.
• Experience with Excel.
• Experience making business recommendations and influencing stakeholders.
• 5+ years of business intelligence and analytics experience.

Preferred Qualifications

• MBA.
• 8+ years of experience in tax, finance, or a related analytical field.
• 7+ years of business intelligence and analytics experience.

About the Team

Global Data Analytics (GDA) is responsible for all Finance Operations reporting across Amazon’s businesses and geographies. GDA’s mission is to be trusted, business-focused analytics partners, providing timely data, analytics, and insights across Service Centers (SCs) and global functions. The team serves as custodians of data and metrics definitions, applying scientific methods to large-scale transactional processes. The vision is to empower the world’s largest Accounts Receivable (AR) and Payable (AP) departments to deliver large-scale business outcomes through advanced data capabilities and real-time, actionable insights.

Pay

USA, VA, Arlington - $118,200.00 - $160,000.00 USD annually.

Benefits

• Sign-on payments and restricted stock units (RSUs).
• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.