Senior Business Analyst - Remote

About the role

Optum Rx, a UnitedHealth Group company, specializes in the delivery, clinical management, and affordability of prescription medications and consumer health products. This role supports operational excellence and project management initiatives, focusing on process improvements, standardization, and scalable solutions.

Responsibilities

• Serves as a key liaison between business stakeholders, leadership, and data/technical teams, driving alignment and enabling effective execution of operational and financial initiatives.
• Partners with financial and network pricing teams, as well as subject matter experts, to review work products, document processes, identify gaps and opportunities, and drive consistency across deliverables.
• Supports Provider Network contracting and unit cost management efforts by collaborating with cross-functional partners to translate business needs into actionable insights and solutions.
• Applies a solid understanding of financial concepts to effectively communicate with pricing and contracting teams, while supporting - not owning - unit cost modeling or budget management responsibilities.
• Enables informed decision-making, improves transparency, and drives operational efficiency across initiatives.

Requirements

• 3+ years of experience in business, finance, or operations, with demonstrated strength in analysis, data interpretation, and systems understanding.
• Experience with Pharmacy Benefits Management (PBM) Operations.
• Experience leading moderately complex initiatives independently, with the ability to manage multiple priorities and drive work through completion.
• Experience supporting operational excellence initiatives, including process improvement, documentation governance, and change management.
• Working knowledge of project delivery methodologies, with experience supporting planning, execution, and implementation across project lifecycles.
• Solid proficiency in Microsoft tools and data platforms, including Excel, PowerPoint, Word, and SharePoint.
• Proven solid analytical and problem-solving skills, with the ability to translate business needs into actionable insights and reporting solutions.
• Proven excellent communication and stakeholder management skills, with the ability to clearly convey information to both technical and non-technical audiences.

Qualifications

• Professional certifications such as PMP, Lean, or Six Sigma preferred.
• Experience leading or supporting process standardization and transformation initiatives across cross-functional teams.
• Experience supporting audit, risk, and compliance activities, including control testing and process gap identification.
• Experience developing training materials and managing knowledge repositories to support organizational learning and consistency.
• Experience with data and reporting tools, such as Tableau, SQL, or similar platforms.
• Proficiency with process mapping and visualization tools (e.g., Visio).

Skills

• Strong understanding of business operations.
• Ability to synthesize information into data-driven insights, reporting, and recommendations.
• Initiative, adaptability, and a commitment to continuous improvement and knowledge sharing.

Benefits

Includes a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution. No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

Pay

The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

This role operates with a high degree of independence, owning end-to-end deliverables and playing a critical role in translating business needs into actionable insights and solutions.

Location

This role operates with a high degree of independence, owning end-to-end deliverables and playing a critical role in translating business needs into actionable insights and solutions.