Senior Business Analyst, Corporate Solutions

About the role

A+E Global Media offers a hybrid work environment where employees collaborate in the office three times per week. New hires must be commutable to one of the company’s office locations in New York City, Los Angeles, Chicago, or Stamford, CT. The Technology team is deeply integrated into the business, emphasizing innovation, iteration, and a cloud‑first approach while following the “Technology Code” to make technology better, create solutions together, and have fun.

Responsibilities

• Gather and document business requirements, workflows, use cases, and user stories.
• Compare current‑state and future‑state processes and document gap analyses, including opportunities for improvement.
• Research emerging technology and business solutions, identify options to address gaps, and collaborate with the team to develop a technology roadmap.
• Participate in vendor evaluations, RFPs, product demonstrations, and selection processes.
• Serve as a liaison among business stakeholders, implementation consultants, vendors, and internal Technology teams to configure and implement solutions within defined scope.
• Extract data from existing systems and develop data mappings to support data conversion and migration activities.
• Develop test cases, test plans, and supporting documentation for system testing and user acceptance testing.
• Prepare user guides, training materials, and other supporting documentation; conduct training sessions and contribute to change‑management plans that promote user adoption.
• Provide application support and collaborate with internal development teams and vendors to resolve production issues and deliver enhancements.
• Stay current on emerging technologies, industry trends, and business solutions while continuously expanding knowledge of the organization’s applications and processes.
• Lead requirements analysis, functional and technical design, and production implementation for HR and Legal applications, including Workday, eDocs, DocuSign, and other third‑party solutions.
• Analyze business requirements, processes, and workflows to produce clear, concise, and unambiguous system requirements.
• Review business use cases and validate that they adequately address proposed HR and Legal business‑process flows.
• Ensure that business and technical requirements are understood, agreed upon, and formally approved by the appropriate stakeholders at key stages of the project lifecycle.
• Collaborate with internal Software Development and Infrastructure teams to continuously evaluate and improve the HR and Legal application technology ecosystem.
• Identify opportunities where technology, new system development, enhancements to existing applications, and integration solutions can improve efficiency, productivity, and user experience.
• Serve as a liaison among vendors, Technology teams, and business stakeholders to identify process enhancements, resolve issues, and define system improvements.
• Work closely with vendor support organizations and internal Technology teams to support and maintain existing HR and Legal applications.
• Investigate, analyze, and resolve application issues in a timely manner while minimizing business disruption.
• Identify recurring defects, break/fix issues, and root causes; recommend and implement actions to prevent recurring problems.
• Monitor application performance and stability and escalate issues to the appropriate internal or vendor