Senior BSA Analyst - Financial Crimes

Position Summary

The Senior BSA Analyst plays a critical role in safeguarding Metro Credit Union against financial crimes while ensuring full compliance with the Bank Secrecy Act (BSA), USA PATRIOT Act, FinCEN regulations, and related federal requirements. Leveraging advanced anti-money laundering (AML) software and investigative expertise, this role is responsible for reviewing escalated alerts, conducting complex investigations, and recommending appropriate actions. As a trusted subject matter expert, the Senior BSA Analyst will collaborate across departments to strengthen Metro’s risk management framework, provide guidance on regulatory requirements, and partner with management to design, document, and enhance policies and procedures. This position requires strong analytical skills, sound judgment, and a proactive approach to identifying suspicious activity that could pose financial, operational, or reputational risks to the Credit Union.

What You'll Do

• Counsults with internal teams to investigate suspicious activity, mitigate fraud risks, and recommend corrective actions.

• Maintains accurate and up-to-date Know Your Customer (KYC) records, supporting robust member due diligence and regulatory compliance.

• Collaborates across departments to design, document, and enhance policies and procedures.

• Performs reconciliations of key reports to verify accuracy and adherence to procedures; works with internal teams to correct or obtain missing information required for regulatory compliance.

• Reviews, analyzes, and resolves alerts generated by anti-money laundering software, escalating issues as appropriate and documenting findings in detail.

• Prepares and submits Suspicious Activity Reports (SARs) in accordance with FinCEN guidelines, ensuring timely, accurate, and well-documented filings.

• Monitors, updates, and authors Standard Operating Procedures (SOPs) and reference materials to reflect evolving regulatory requirements; partners with management to design and implement new processes as needed.

• Led and participates in special projects involving system upgrades, workflow enhancements, or process improvements to strengthen the BSA/AML program.

What You'll Bring

• Education and Experience: Bachelor’s degree and/or equivalent combination of education and work experience strongly preferred. Minimum of 2-3 years of related experience strongly preferred.

• Skills/Knowledge/Certifications: BSA Certification and/or Certified Anti-Money Laundering (“CAM”) certification preferred. Strong understanding of compliance and regulations related to departmental duties such as Chapter X, the USA Patriot Act and the FFIEC BSA/AML Examination Manual. Strong attention to detail and analytical skills. Ability to perform work with accuracy and diligence. Strong time management skills. Ability to effectively communicate in oral and written form. Ability to present information in a clear and easily understood manner. Ability to work independently but also be a team player when required. Ability to work in a fast-paced and challenging environment. Ability to adapt to change.

Why Join Our Team

• Compensation & Benefits Summary: Comprehensive Health Coverage, Time Off, Competitive Compensation, Robust Retirement Benefits, Wellness & Financial Support, Career Development, Additional Perks, Hybrid Policy.

About Metro Credit Union

Metro Credit Union is the largest state-chartered credit union in Massachusetts, with $3.4 billion in assets. Metro provides a full range of financial products to more than 200,000 members in Barnstable, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester counties in Massachusetts, and Cheshire, Hillsborough, Merrimack, Rockingham, and Strafford counties in New Hampshire. Metro is the credit union of choice for employees at over 1,200 companies through its Metro@work program. Founded in 1926, Metro currently operates branch offices in Boston, Burlington, Chelsea, Dorchester, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, Tewksbury, and West Roxbury. Metro is also a Juntos Avanzamos ("Together We Advance") designated credit union, an honor given to financial institutions for their commitment to serving and empowering Hispanic and immigrant consumers. Metro was recently named among the most charitable companies in Massachusetts by the Boston Business Journal; voted Top Credit Union in Banker & Tradesman's Best of 2025 awards; and recognized as one of America's Best Regional Banks and Credit Unions in 2025 by Newsweek.