Senior Blood Donor Technician - Northwest

About the role

The Senior Blood Donor Technician leads donor operations at MD Anderson Cancer Center’s Northwest collection site. The role supports daily collection activities, ensures a safe and reliable blood supply, and delivers a high‑quality, compassionate donor experience that directly contributes to lifesaving patient care.

Responsibilities

• Perform donor collection processes in accordance with established SOPs, adhering to all policies, procedures, and regulatory standards.
• Monitor and report donor reactions or adverse events promptly.
• Maintain accurate and complete quality‑control documentation.
• Follow safety and regulatory guidelines rigorously.
• Provide professional, respectful, and compassionate customer service to donors, colleagues, and stakeholders.
• Manage customer‑service interactions diplomatically, facilitating resolutions to problems.
• Utilize the “ten‑foot rule” to greet everyone in a professional manner.
• Participate in process‑improvement initiatives, offering feedback and recommendations.
• Support team development by providing feedback on workflows and assisting with best‑practice implementation.
• Maintain required competencies, licensures, and continuing education.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Minimum of 3 years phlebotomy experience in a clinical laboratory or blood center.

Qualifications

• Valid Texas driver’s license (Class A, B, or C) with a good driving record, obtained within 90 days of hire.
• Preferred: Cardiopulmonary Resuscitation (CPR) certification.
• Phlebotomy Technician Certification (CPT) from ASCP Board of Registry, American Certification Agency, or National Center for Competency Testing.
• Donor Phlebotomy Technician (DPT‑ASCP) certification from ASCP Board of Registry.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Paid time off.
• Retirement plans.
• Tuition assistance and educational opportunities.
• Individual and team recognition programs.
• Opportunities for career growth, leadership development, and professional advancement within a collaborative, mission‑driven culture.

Pay

Salary range: $43,000 – $65,000 USD (minimum $43,000, midpoint $54,000, maximum $65,000). Position is non‑exempt and eligible for overtime pay.

Schedule

Full‑time, Monday‑Friday, 8:30 am – 5:00 pm.