Senior Billing Supervisor

About the role

This position involves coordinating and managing the e-billing and payment cycle workflow, including payment posting, charge corrections, and monthly reconciliation of payments to bank deposits for the Firm’s offices. The role also includes preparing billing reports, working with internal and external auditors, and supervising staff.

Responsibilities

• Ensures accurate observance of e-billing requirements and processes
• Prepares monthly, semi-monthly, and ad-hoc billing reports for internal and external clients
• Timely invoice submission to clients based on established timelines
• Distributes ad hoc operational and billing reports to management as requested
• Works with Controller and Accounting Department to identify, review, and recommend changes to automate or enhance billing processes
• Supports internal and external auditors as requested
• Supervises e-billing and receivables staff
• Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes
• Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions
• Delegates assignments and projects to staff as appropriate

Qualifications

• Demonstrated ability to work well, be influential, and articulate initiatives, projects, results, and analyses to senior leadership and staff
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Analytical with strong problem-solving skills, takes initiative, and uses good judgment, excellent follow-up skills
• Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately
• Ability to work under pressure to meet strict deadlines, adapt to a fast-paced high-pressure environment to achieve business goals and objectives
• Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software
• Advanced experience in e-billing
• Two years of supervisory experience in similar role and ability to assume a leadership role
• Advanced knowledge of MS Applications to include Excel, Outlook, and Access

Skills and attributes for success

• Ensures accurate observance of e-billing requirements and processes
• Prepares monthly, semi-monthly, and ad-hoc billing reports for internal and external clients
• Timely invoice submission to clients based on established timelines
• Distributes ad hoc operational and billing reports to management as requested
• Works with Controller and Accounting Department to identify, review, and recommend changes to automate or enhance billing processes
• Supports internal and external auditors as requested
• Supervises e-billing and receivables staff
• Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes
• Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions
• Delegates assignments and projects to staff as appropriate