Senior Billing Supervisor

About the role

This position entails a wide range of duties including effective hands-on coordination and management of the e-billing and payment cycle workflow, preparation of billing reports, and supervision of e-billing and receivables staff.

Responsibilities

• Ensures accurate observance of e-billing requirements and processes
• Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients
• Ensures timely invoice submission to clients, based on established timelines
• Creates and distributes ad hoc operational and billing reports to management as requested
• Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes
• Supports internal and external auditors as requested
• Supervises e-billing and receivables staff
• Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes
• Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions
• Delegates assignments and projects to staff as appropriate

Qualifications

• Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner
• High attention to detail, outstanding organizational skills and the ability to manage time effectively
• Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation
• Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
• Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately
• Ability to work under pressure to meet strict deadlines, adapt to a fast-paced high-pressure environment to achieve business goals and objectives
• Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing
• Two years of supervisory experience in similar role and ability to assume a leadership role
• Advanced knowledge of MS Applications to include Excel, Outlook, and Access

Skills and attributes for success

• Ensures accurate observance of e-billing requirements and processes
• Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients
• Ensures timely invoice submission to clients, based on established timelines
• Creates and distributes ad hoc operational and billing reports to management as requested
• Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes
• Supports internal and external auditors as requested
• Supervises e-billing and receivables staff
• Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes
• Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions
• Delegates assignments and projects to staff as appropriate

Benefits

Contact Government Services (CGS) offers a comprehensive benefits package including health, dental, and vision insurance, life insurance, a 401(k) plan, flexible spending accounts, paid time off, and observance of state/federal holidays.