Senior Benefits Analyst, Human Resources

Essential Functions

• Leads WFU Retirement Plans compliance efforts, including non-discrimination testing, IRS annual limits, small sum distributions, Form 5500, retirement plan contribution adjustments, retirement plan eligibility, and internal and external audits.
• Analyzes and reconciles WFU Retirement Plan contribution file for each payroll to ensure compliance with eligibility requirements, IRS regulations, and the timeliness of processing.
• Tracks all corrections in partnership with Payroll.
• Maintains and updates retirement plan-related changes and enhancements in the HR System to support continuous improvement.
• Develops training materials related to updates.
• Prepares reports by collecting, analyzing, tracking, and summarizing benefits and retirement plan information, metrics, and trends.
• Ensures processes and procedures are in place to capture and maintain consistent and accurate benefit-related data.
• Fulfills benefits and retirement plan-related transactions in the HR System.
• Maintains and ensures compliance with elections, plan provisions, and government requirements.
• Evaluates employee benefits by benchmarking best practices, researching industry trends, tracking legislation, and estimating impact.
• Recommends programs/changes to HR leadership.
• Assists with the rollout of changes.

Compliance & Auditing

• Maintains and ensures compliance with elections, plan provisions, and government requirements.
• Works to document and resolve any discrepancies.
• Performs audits to ensure the accuracy of health and welfare data in the HR and benefits provider systems.

Communication & Relationship Building

• Expedites the delivery of benefits by establishing and maintaining working relationships with third-party administrators.
• Explains employee benefits by conducting meetings, preparing written and graphic announcements and explanations, and responding to requests.
• Solves employee questions and problems by interpreting benefit policies and procedures.

Required Education, Knowledge, Skills, And Abilities

• Bachelor’s degree and at least five years of retirement and benefits-related experience.
• Experience working in human resources, benefits administration, and retirement plan administration.
• Knowledge of ERISA, federal, and state regulations relating to benefit programs.
• Highly organized work ethic.
• Ability to maintain confidentiality pertaining to sensitive information and information contained in employee records and system data.
• Familiarity with HIPAA Privacy Regulations.
• Ability to provide superior customer service when working with a wide range of individuals and constituencies in a diverse community.
• Excellent verbal and written communication skills in person, email, or by phone.
• Strong interpersonal skills.
• Proficiency with computer applications (i.e., web, email/calendar, Microsoft Office, spreadsheets, databases, basic reporting tools, ERP systems, phone, and service case tracking tools).
• Ability to work efficiently and effectively and prioritize in a multitasking environment.
• Ability to work in a team-oriented, continuous improvement, and customer-centric environment and to quickly adapt to new procedures.