Senior Behavioral Health Operations Manager - MH101
About the role
The Senior Behavioral Health Operations Manager serves as a strategic leader responsible for monitoring operational performance, grant-funded initiatives, quality outcomes, regulatory compliance, financial performance, and service delivery across Behavioral Health programs. This position serves as the primary operational partner to the Chief Behavioral Health Officer and works collaboratively with program leaders, finance, billing, quality improvement, compliance, and executive leadership to ensure successful achievement of organizational goals, grant deliverables, licensing requirements, and performance expectations.
Responsibilities
- Develop and maintain Behavioral Health performance dashboards
- Monitor program productivity, access, engagement, retention, and discharge outcomes
- Cookordinate quality improvement initiatives
- Present weekly and monthly performance reports to executive leadership
- Monitor performance of federal, state, tribal, county, and private grant-funded programs
- Track approximately $16 million in grant-funded program activities and deliverables
- Partner with Finance and Revenue Cycle teams to monitor program financial performance
- Monitor compliance with federal, state, tribal, and contractual requirements
- Serve as strategic advisor to the Chief Behavioral Health Officer
- Lead operational planning efforts
- Support development of new service lines and program expansion initiatives
- Cookordinate cross-functional initiatives involving finance, grants, compliance, operations, and clinical leadership
- Identify operational barriers impacting performance
- Develop corrective action plans when performance targets are not achieved
- Partner with Compliance and Quality teams to mitigate risk
Requirements
Not specified
Qualifications
- Bachelor's degree in Business Administration, Healthcare Management, Public Health, or related field
- Minimum of 5 years of progressive experience in behavioral health operations management
- Experience with grant management and compliance
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities and meet deadlines
Skills
- Strategic planning and execution
- Grant management and compliance
- Operational excellence and process improvement
- Financial analysis and budgeting
- Quality improvement and patient safety
- Collaborative leadership and team building
Benefits
Not specified
Pay
$105,000.00 – $115,000.00 annual salary, Exempt
Schedule
This is an in-person position, Monday through Friday, 8:30am - 5:00pm