Senior Automation Product Specialist
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business through eight regions under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. With an online store and a network of over 460 warehouse storefront locations, Rexel serves customers nationwide.
About the role
The Senior Automation Product Specialist is responsible for assisting outside sales to drive sales of automation products and solutions to customers. This role involves understanding product features and benefits, providing technical support, and building strong customer relationships to identify needs and recommend suitable solutions.
Responsibilities
- Meet or exceed sales goals of assigned technology offer
- Lead and support sales efforts with key targets, customers, and opportunities in assigned product and/or region
- Provide technical support for internal and external customers via on-site visits, phone, and email, including troubleshooting, technical documentation, product selection, and other activities
- Establish relationships with sales teams and customers to understand sales potential
- Collaborate with sales to develop joint strategies and activities
- Provide expert knowledge to sales and branch teams to facilitate quoting, order entry, and order expediting
- Create and present technical and commercial training for internal and external customers
- Demonstrate products to customers
- Acquire, use, and continuously develop personal technical knowledge
- Provide oral and/or written quotations, proposals, or estimates of prices, scope of work, terms, and delivery
- Work with prospective customers to move projects through the sales cycle to conclusion
- Prepare for sales calls and customer events
- Work with purchasing on proper inventory of high-tech products and identify potential obsolescence issues
- Mentor and coach junior team members
- Perform other duties as assigned
Requirements
- 10+ years of experience
- Electrical distribution industry or related experience required
- Valid Driver’s License
- High School diploma or GED (required)
- 4-year/Bachelor’s Degree (preferred)
Skills
- Intermediate/advanced computer skills, specifically with Excel, Outlook, and Word
- Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the public
- Strong interpersonal skills, including tact, courtesy, and a positive attitude toward customers and co-workers
- Ability to develop and present specialized instruction on high-tech equipment
Physical Demands
- Sit: Frequently (21% to 50%)
- Walk: Frequently (21% to 50%)
- Use hands to finger, handle, or feel: Constantly (at least 51%)
- Stoop, kneel, crouch, or crawl: Occasionally (up to 20%)
- Climb or balance: Occasionally (up to 20%)
- Talk, hear, taste, smell: Constantly (at least 51%)
- Lift up to 10 pounds: Occasionally (up to 20%)
Working Environment
- Exposure to unpleasant or disagreeable physical environments such as high noise levels, heat, or cold: Occasionally (up to 20%)
- Travel to offsite locations: Frequently (21% to 50%)
Pay
For the state of Washington only, the pay range is $93,000.00 to $116,000.00, depending upon qualifications, experience, and other considerations permitted by law.
Commission/Bonus Plan
Eligibility for the Platt Distribution Center Bonus Plan.
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance (e.g., Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance)
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities (promotion from within encouraged)