Senior Automation Specialist

Summary

The Senior Automation Specialist handles automation of processes and tasks using automation software tools. Responsible for development, testing, and deployment of automated processes, as well as maintenance of existing workflow processes. This includes automating data entry, creating automated workflows, and identifying areas of improvements in existing processes. Responsible for monitoring the performance and accuracy of automated processes, as well as troubleshooting any issues that may arise.

Essential Duties And Responsibilities

• Create, enhance, and implement Script Automation, Process Improvement, and Workflow Solutions
• Experiences with a range of programming languages used for automation, such as Python, PowerShell, and SQL
• Collaborates with Business Units to plan, design, and test process improvements to deliver operating efficiencies using workflow automation, scripting, and APIs
• Serves as a subject matter expert to assist business units with evaluating and recommending process improvements and technical solutions
• Analyzes existing processes to identify areas of improvement. Troubleshoots any issues that may occur in automated processes
• Effectively communicates with other team members and stakeholders to explain complex concepts in an easy-to-understand manner
• Ensures the integrity of system changes through preparation and execution of test plans, documentation, procedures, and Change Management approvals
• Supports DR/BCP testing and ensure recovery procedure documentation is current and accurate
• Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job
• Provide, present, and promote The Citizens Experience to all external and internal customers

Qualifications

• Bachelor’s degree in computer science or a related discipline from a four-year college or technical school or 3-5 years of job-related experience
• Experience developing and working with automation tools, such as Microsoft Power Platform Solutions (Power Automate or Power Apps), SMA OpCon, RPA, or Python
• Knowledge of API, SQL Server DB, MS SQL Server, and SQL Scripting
• Power BI Knowledge a plus
• Azure Knowledge a plus

Physical Demands

• Frequent sitting
• Occasional standing, walking, reaching, climbing, stooping, kneeling, crouching, crawling
• Close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus

Salary Range

$87,612.00 To $124,846.00 Annually