Senior Associate, Strategy & Business Operations

About the role

Senior Associate, Strategy & Business Operations

Responsibilities

• Evaluate, test, and launch new growth channels that drive audience expansion and incremental revenue.
• Identify where we can unlock revenue, improve margins, or eliminate inefficiencies — then build solutions (including automation or AI where appropriate) to execute.
• Build business cases for new investments, product expansions, and market opportunities.
• Evaluate marketplace performance across both consumer and service provider dynamics.
• Build the models, dashboards, and tools we need to make smarter decisions.
• Hypothese, test, and launch UX improvements across our web properties.
• Monitor core P&L KPIs and proactively surface risks, inefficiencies, and growth opportunities.
• AI super-user — you experiment with LLMs and automation tools instinctively to move faster and smarter.

Requirements

• Bachelor’s degree with a strong record of academic and professional achievement.
• 2–4 years of experience in consulting, investment banking, private equity, strategy, business operations, or a high-growth operating role.
• Demonstrated experience building and deploying tools, automations, data systems, or AI-driven solutions with measurable impact.
• Exceptional structured problem-solving and analytical skills.
• Strong business judgment — able to connect data to operational and financial outcomes.
• Experience building models, analyzing unit economics, or evaluating business performance.
• Comfortable operating in ambiguity and driving clarity in fast-moving environments.
• Demonstrated ownership of complex projects with tangible outcomes.
• Clear, direct communicator who can influence senior stakeholders.
• AI-native mindset — you instinctively leverage AI, automation, and tooling to move faster, make better decisions, and scale your impact.
• Competitive, high-ownership mentality with a bias toward action.

Qualifications

• Experience in digital marketing or marketplace businesses is helpful but not required. Intellectual curiosity on how digital marketplaces scale and eager to learn new growth levers is a must.

Skills

• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication and presentation skills.
• Proficiency with data analysis tools and platforms.
• Experience with AI and automation tools.

Benefits

• Comprehensive benefits package including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement.
• Flexible time off.
• Bi-annual $500 Relax & Recharge bonus.
• Learning and development stipend.
• Charity Match program.

Pay

Competitive base salary based on experience.

Schedule

Full-time position.