Senior Associate Business Operations & Strategy Consultant

Regular, full-time position. Fluency in English required. 1st shift.

About the role

Works on core business operations by supporting daily activities and optimizing coordination with external partners, while leveraging technology to enhance operational workflows. Collaborates with cross-functional teams to ensure operational efficiency, cost control, and alignment with organizational goals and technology strategies.

Responsibilities

• Works on smaller, day-to-day operational activities to ensure efficiency, reliability, and alignment with business objectives.
• Implements improvements in operational workflows through technology and process enhancements using standard guidelines and procedures.
• Communicates with cross-functional teams to align daily business operations with team goals.
• Monitors performance metrics and applies best practices to drive continuous operational improvements.
• Supports the development and execution of operational technology strategies.
• Ensures compliance with organizational policies, regulatory requirements, and risk management standards.
• Communicates operational status, issues, and improvement plans to stakeholders and senior professionals.
• Helps manage supplier interactions to support cost control and the timely delivery of goods and services when applicable.

Requirements

• Bachelor’s degree or equivalent education, training, and work-related experience.
• Minimum of 3 years of relevant experience in business operations or related professional roles.
• Working knowledge of business processes and technology applications.
• Proficiency in standard office software (e.g., Microsoft Office).

Preferred Qualifications

• Bachelor’s degree in business administration, technology, or related field.
• Experience in supplier coordination, cost management, and operational improvements.
• Familiarity with operational technology tools and systems.
• Previous experience in a technology-driven business environment.

Benefits

All regular teammates (working 20+ hours per week) are eligible for benefits, including:

• Medical, dental, and vision insurance.
• Life insurance, disability, and accidental death and dismemberment coverage.
• Tax-preferred savings accounts and a 401k plan.
• No less than 10 days of vacation (prorated based on hire date and full-time/part-time status) during the first year, plus 10 sick days and paid holidays.
• Eligibility for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division.