Senior Associate, New Verticals - Central Strategy & Analytics

About the role

We're looking to hire a few Senior Associates within our Central Strategy & Operations that will help shape our strategy around delivery and labor efficiency, leveraging both operational and product levers to build logistics systems and frameworks. This role sits at the intersection of strategy, analytics, and execution, with end-to-end ownership of key efficiency drivers and their impact on our business.

Responsibilities

• Translate complex data into actionable insights and initiatives that improve efficiency, elevate the customer experience, and strengthen our bottom line.
• Partner cross-functionally with Product, Engineering, Analytics, and Finance to design new systems, optimize existing operations, and ensure continuous improvement.
• Drive initiatives from concept through execution, unlocking meaningful improvements that enhance both operational performance and user experience.
• Build something completely new, from high-level strategy to nitty-gritty operational details.
• Identify operational gaps, identify product features, and test/scale those product builds in partnership with product & engineering.
• Transform strategies into operational experiments that create measurable and actionable outcomes, informing larger initiative implementation plans.
• Analyze the operational and financial impacts of your decisions and iterate based on data.
• Owning and delivering on improving key selection metrics, creating and executing quarterly and annual strategic plans aligned with product capabilities to elevate order quality.
• Lead and collaborate with a cross-functional team, including local operations, engineering, and product.

Requirements

• Strong ownership, strategic thinking, and analytical rigor.
• Comfortable operating at 10,000 feet and 1 foot.
• Unafraid of ambiguity and thrive in ambiguous, startup environments.
• Analytical, comfortable pulling your own data in SQL or modeling in Excel.
• 4-6+ years of professional experience, ideally in product operations, logistics manufacturing, engineering or business operations.
• Experience in grocery warehousing or online micro-fulfillment centers is preferred.
• Completed BS/BA Degree in Industrial Engineering, Supply Chain or a related field.

Qualifications

• Solve problems from first principles.
• Comfortable operating at both high-level strategy and operational levels.
• Deep expertise in distributed databases, particularly Apache Cassandra, Redis, Kafka, and database agnostic abstractions.
• Hands-on architect and technical partner to product engineering and infrastructure teams.
• Lead solutioning engagements from design through production, drive the adoption of Taulu modeling best practices, and ensure systems meet goals around reliability, cost efficiency, and velocity.
• Shape the evolution of Taulu by identifying abstraction gaps and converting customer feedback into platform improvements.
• Apply workload-aware design patterns, including caching strategies, partitioning, and consistency tuning to improve performance and efficiency.
• Drive adoption of operational best practices across observability, schema design, capacity planning, and cost optimization across storage systems.
• Contribute to reusable playbooks and durable frameworks for others to build upon.
• Experience with open-source distributed databases is a plus.

Benefits

• Comprehensive benefits package including 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave.
• Medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.