Senior Associate, New Verticals - Central Strategy & Analytics

About the role

We're looking to hire a few Senior Associates within our Central Strategy & Operations that will help shape our strategy around delivery and labor efficiency, leveraging both operational and product levers to build logistics systems and frameworks. This role sits at the intersection of strategy, analytics, and execution, with end-to-end ownership of key efficiency drivers and their impact on our business.

Responsibilities

• Translate complex data into actionable insights and initiatives that improve efficiency, elevate the customer experience, and strengthen our bottom line.
• Partner cross-functionally with Product, Engineering, Analytics, and Finance to design new systems, optimize existing operations, and ensure continuous improvement.
• Drive initiatives from concept through execution, unlocking meaningful improvements that enhance both operational performance and user experience.
• Build something completely new and have your fingerprints all over DoorDash's next big business.
• Identify operational gaps, identify product features, and test/scale those product builds in partnership with product & engineering.
• Transform strategies into operational experiments that create measurable and actionable outcomes, informing larger initiative implementation plans.
• Assess the operational and financial impacts of your decisions and iterate based on data.
• Own and deliver on improving key selection metrics. Create and execute quarterly and annual strategic plans aligned with product capabilities to elevate order quality.
• Lead and collaborate with a cross-functional team, including local operations, engineering, and product.

Requirements

• Strong ownership, strategic thinking, and analytical rigor.
• Experience in product operations, logistics manufacturing, engineering, or business operations.
• Experience in grocery warehousing or online micro-fulfillment centers is preferred.
• Completed BS/BA Degree preferably in Industrial Engineering, Supply Chain, or a related field.

Qualifications

• Solve problems from first principles.
• Comfortable operating at 10,000 feet and 1 foot.
• Unafraid of ambiguity.
• Analytical.

Skills

• Deep expertise in distributed databases, particularly Apache Cassandra, Redis, Kafka, and database agnostic abstractions.
• Experience in designing and scaling distributed data systems, with deep expertise in NoSQL technologies like Apache Cassandra, DynamoDB, or ScyllaDB.
• Strong command of distributed system concepts such as replication, partitioning, tunable consistency, and failure recovery.
• Experience with caching technologies like Redis or Memcached and know how to layer them effectively over storage systems to optimize for performance and cost.

Benefits

Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.

Pay

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

Schedule

Hybrid model - some time in home office, in person via offsites and on-site in DashMarts.