Senior Associate, New Verticals - Central Strategy & Analytics

About the role

We're looking to hire a few Senior Associates within our Central Strategy & Operations that will help shape our strategy around delivery and labor efficiency, leveraging both operational and product levers to build logistics systems and frameworks.

Responsibilities

• Translate complex data into actionable insights and initiatives that improve efficiency, elevate the customer experience, and strengthen our bottom line.
• Partner cross-functionally with Product, Engineering, Analytics, and Finance to design new systems, optimize existing operations, and ensure continuous improvement.
• Drive initiatives from concept through execution, unlocking meaningful improvements that enhance both operational performance and user experience.
• Set a clear vision for performance and mobilize teams to deliver results.

Requirements

• Strong ownership, strategic thinking, and analytical rigor.
• Experience in product operations, logistics manufacturing, engineering, or business operations.
• Experience in grocery warehousing or online micro-fulfillment centers is preferred.
• Completed BS/BA Degree preferably in Industrial Engineering, Supply Chain or a related field.

Qualifications

• Solve problems from first principles.
• Comfortable operating at 10,000 feet and 1 foot.
• Unafraid of ambiguity.
• Analytical.

Skills

• Deep expertise in distributed databases, particularly Apache Cassandra, Redis, Kafka, and database agnostic abstractions.
• Experience in designing, optimizing, and scaling distributed data access layers.
• Ability to lead data modeling, performance tuning, and capacity planning for large-scale, mission-critical storage workloads.
• Customer-centric approach to solutioning engagements.
• Experience with caching technologies like Redis or Memcached.
• Experience with workload-aware design patterns, including caching strategies, partitioning, and consistency tuning.
• Experience with operational best practices across observability, schema design, capacity planning, and cost optimization.

Benefits

Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave, medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program.

Pay

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

Schedule

Hybrid model - some time in home office, in person via offsites and on-site in DashMarts.