Senior Associate, Network Analytics

About the role

We are seeking a Senior Associate, Network Analytics to join our dynamic team at Diverge Health. Our mission is to improve health access and outcomes for those most in need by partnering with primary care providers and offering specialized resources and clinical programs.

Responsibilities

• Manage end-to-end roster processes, including contract accuracy review, payer submission gatekeeping, final submission delivery to Payer Account Management, and ongoing master roster maintenance
• Build and sustain deep expertise across our market practices, provider hierarchies, payer alignments, and contractual nuances; produce network maps, analytics, and insights that inform strategy and support leadership and field teams
• Partner with Technology and the Senior Manager of Strategic Operations to help bring roster data into Salesforce, contributing to system design discussions, UAT, and build validation with real operational knowledge
• Identify inefficiencies in network operations workflows and lead the redesign and implementation of better processes; document changes, drive adoption, and ensure consistent execution across markets
• Collaborate with Practice Operations and Practice Liaisons to gather roster updates, support new practice onboarding, and ensure data accuracy across platforms; provide flexible operational support as our team grows

Requirements

• 3–5 years of experience in consulting, data and analytics, or healthcare operations
• Bachelor's degree in business, healthcare administration, or a related field
• Advanced Excel skills — comfortable managing large, complex datasets with precision and consistency
• Proficiency in Salesforce or a comparable CRM; experience contributing to system builds or testing is a plus
• Strong analytical ability — able to interpret data trends, identify gaps, and translate findings into clear, actionable summaries
• Exceptional attention to detail; able to catch errors before they reach others and hold yourself to a high accuracy standard
• Strong organizational and communication skills, written and verbal, with the ability to manage multiple workstreams and proactively engage stakeholders at all levels around complex data

Qualifications

• Familiarity with healthcare systems, payer and provider dynamics, and primary care operations
• Experience in a growth-stage or startup environment
• Personal characteristics: listens carefully, asks good questions, approaches work with humility, is genuinely curious, resilient, adaptable, and solutions-focused

Skills

• Process-driven with a bias toward action
• Understands the importance of patient-centered care and the impact of operations on overall health outcomes

Benefits

Commensurate on candidate experience, the expected base salary range for this role is $100,000-$110,000. At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones. Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Pay

Commensurate on candidate experience, the expected base salary range for this role is $100,000-$110,000.

Schedule

This is a full-time, exempt, salaried position.