Commercial Analytics, Senior Associate

Location: Cleveland, OH or Buffalo, NY (Cleveland highly preferred). Hybrid candidates within KeyBank’s footprint are expected to work on-site 3 days per week at the nearest KeyBank office. Candidates outside the footprint may work fully remote.

About the role

KeyBank is seeking a highly analytical and results-driven Senior Associate to join our Commercial Analytics team. This role partners closely with Commercial Banking leadership to deliver actionable “executive-ready” insights that improve business performance and strengthen a data-driven culture. Success depends on strong business judgment, relationship building, critical thinking, and the ability to communicate effectively with senior leaders. Ideal for a curious, resourceful professional who enjoys solving complex problems and driving measurable impact through analytics.

Responsibilities

• Portfolio Insights: Own product-level, driver-based forecasting tools; monitor actual vs. expected and benchmark performance; proactively identify decision-strategy gaps; partner cross-functionally to enhance strategy; maintain awareness of product strategy, competitors, and industry trends.
• Critical Thinking & Problem Solving: Apply technical skills and business acumen to complex problems; assess downstream impacts across lines of business; independently manage multiple priorities with a strong, data-driven mindset.
• Cross-Functional Partner & Translator: Build strong relationships and lead discussions across business, technology, and risk; act as a trusted advisor sought out for insight, influence, and problem resolution.
• Communication: Produce clear, concise, and persuasive written and verbal communication; tailor messaging by audience; proactively share insights; develop and deliver effective presentations; navigate conflict constructively.
• Leadership: Serve as an emerging team leader and role model; coach and mentor junior staff; provide direction and work effectively within a matrixed organization.

Requirements

• Bachelor’s degree in business, analytics, data science, statistics, finance, accounting, MIS, engineering, or related field with equivalent industry experience.
• 3+ years of experience in Analytics, Consulting, Financial Services, Product, or Strategy.

Skills

• Advanced Proficiency: Coding (SQL, BigQuery, Python), Data Visualization (Tableau, Power BI), Excel & PowerPoint (Python preferred, SQL or similar required).
• Familiarity with the Financial Services industry and key drivers of financial results for commercial banking products such as Deposits, Treasury Management, Purchase Card, AP Automation, Embedded Banking, or similar regulated industries.
• Results Focus & Project Ownership: Self-starter with applied experience owning analytical projects end-to-end; ability to work independently on complex matters, deliver on priorities, hold self and others accountable, and escalate challenges as needed.
• Critical Thinking & Problem Solving: Uses structured thinking and business acumen to solve complex problems; enables data-driven strategies aligned with business needs; anticipates risks, integrates perspectives, and validates solutions.
• Partnering & Influence: Builds strong relationships and consults with cross-functional partners to resolve issues and influence outcomes.
• Communication: Delivers clear, persuasive messaging tailored to stakeholders; proactively shares information and navigates challenging conversations.
• Leadership: Reviews work, mentors junior analysts, and contributes to a collaborative team environment.

Physical Demands

• General office environment: Prolonged sitting, ability to communicate face-to-face or by phone, frequent PC/laptop use, occasional lifting/pushing/pulling of backpacks or computer bags up to 10 lbs.

Travel

May need to travel to corporate offices or industry conferences.

Pay

Base salary range: $80,000 – $150,000 annually, with placement based on skills, experience, and geographic location. Eligible for incentive compensation including production, commission, and/or discretionary incentives.

Benefits

This position is eligible for KeyBank’s comprehensive benefits package. Click here for details.