Senior Associate, Investment Operations - Global Asset Servicing

Responsibilities

• Aid in reviewing daily position reconciliations to ensure accurate loan balances are reflected in all systems.
• Proactively research, resolve, and prevent cash and par breaks with custodian banks and third-party administrators.
• Daily management and operation of the reconciliation process, including cash, par, and non-custody reconciliations with both custodian banks and paying agents across all funds.
• Coordinate with fund administrators and custodian banks on appropriate processing and review/reconcile processing output for accuracy while identifying root cause issues.
• Update legacy standard operating procedures to reflect current-day steps and systems.
• Work with internal teams on vendor processes to enhance in-house processing for Loan Operations.
• Prepare daily, weekly, monthly, and quarterly Key Performance Indicators (KPIs) to track trends and workflow issues.
• Maintain high standards of quality control.
• Influence and participate in decisions on policies and procedures to ensure compliance with internal, legal, and regulatory policies, and meet changing business requirements.
• Represent the Loan Operations and Recon teams in meetings and contribute to department initiatives such as system enhancements, off-hours testing, and new business conversions.

Qualifications

• Bachelor’s degree in Finance or other business-related discipline.
• Minimum of 5-8 years of experience in high-quality, global capital markets or investment management firms, with expertise in Investment Operations and Asset Servicing related functions.
• Prior experience with an alternative asset manager preferred, broader asset management experience preferred.
• Ability to learn loan servicing process in Wall Street Office and Black Mountain (Allvue), Everest, Geneva, and/or IVP data management platforms.
• Understanding of basis accounting theories.
• Loan Operations and corporate actions experience in private/middle market loans is ideal.
• Ability to learn new concepts quickly and extract meaningful information from extensive research and analysis to effectively present facts and findings in a digestible format.
• A self-directed individual with a can-do attitude, willing to work in an energetic, collaborative, and fast-paced environment, proactive in nature, and a proven ability to resolve issues with minimal supervision.
• Outstanding communication (written and verbal), presentation, documentation, collaboration, and interpersonal skills.
• A hands-on approach and ability to synthesize business operations and talent needs.
• Able to manage multiple priorities and competing demands with high accuracy and detail orientation.
• Good judgment in terms of escalating issues vs. solving problems independently.
• Solutions and automation-oriented individual, self-starter, and able to see the big picture.
• Flexible in terms of hours to coordinate with team members across various time zones.
• An analytical mind and a passion/interest in bringing new ideas to increase efficiency of existing processes.
• Dependable, great attitude, highly motivated, and a team player.

Benefits

• Comprehensive Medical/Rx, Dental, and Vision plans.
• 401(k) program with company match.
• Flexible Savings Accounts (FSA).
• Healthcare Savings Accounts (HSA) with company contribution.
• Basic and Voluntary Life Insurance.
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.
• Employee Assistance Program (EAP).
• Commuter Benefits plan for parking and transit.
• Access to a world-class medical advisory team.
• Mental health app with coaching, therapy, and psychiatry.
• Mindfulness and wellbeing app.
• Financial wellness benefit with access to a financial advisor.
• New parent leave, reproductive and adoption assistance.
• Emergency backup care.
• Matching gift program.
• Education sponsorship program.