Senior Associate - Events Planning

Location: Thousand Oaks, CA
Hybrid — max 8–10 days per month onsite, dependent on business needs
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

About the role

The Training and Development Associate on the GCO Global Learning and Performance Learning Enablement & Operations Team supports training events (e.g., New Hire Training, Semester Meetings, Launch Training) in both virtual and live settings. In this vital role, you will communicate and collaborate with business unit trainers and leaders on training events, materials, processes, and systems. This individual must have strong written and verbal communication skills, the ability to identify needs, streamline processes, and meet deliverables. This role will support and understand current operations, redefine processes, and lead the organization toward a seamless, efficient operating model.

Responsibilities

• Support commercial training events for multiple business units (including logistical support during an event)
• Management of participant rosters
• Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho)
• Manage communication for training classes (e.g., welcome/travel logistics letters)
• Send communications to participants and coordinate with trainer on class participant responses
• Reserve conference rooms/neighborhoods, order catering, and manage badge access requests
• Onsite support during live training events (e.g., post signage, provide office supplies, technical support)
• Managing class surveys (i.e., collecting results/communicating results, archiving)
• Archiving of certain training records (e.g., certifications, training rosters)
• Understand and help support trainers with training tools and technologies (e.g., LMS, Learning Hub, SharePoint, Trainer's Toolbox)
• Help trainers with creating playlists in Learning Hub or updating SharePoint sites, if necessary
• Manage and update new-hire checklists and LMS assignment vehicles
• Collaborate with management on calendars and event planning
• Monitor specific email inboxes to answer questions, provide information, and/or resolve issues
• Print and ship training materials, as needed
• Review existing files to ensure audit readiness
• Assist in providing documentation for inspections/audits
• Adhere to processes and standards and suggest improvements
• Support and drive special projects as needed
• Handle heavy email volume (both incoming and outgoing), prioritize workload, multi-task, and shift priorities; requires being very detail oriented and well organized; position is heavily task driven

Requirements

• Master's degree OR Bachelor's degree and 2 years of experience OR Associate's degree and 4 years of experience OR High school diploma / GED and 6 years of experience
• Bachelor's degree and 2 years in Learning and Development, Event Management, Business, Pharmaceutical/Biotechnology Industry, Admin Support OR previous job experience in Learning and Development in the Pharmaceutical/Biotechnology Industry
• Able to lift 25 lbs
• Must be local to Thousand Oaks, CA (candidates living more than 30 miles away are not considered)
• Onsite support required at client headquarters as needed per hybrid schedule

Skills

• Training & Event Coordination (not party planning)
• Learning Systems & Administrative Operations (LMS/Reporting)
• Communication and Stakeholder Management
• Self-starter
• Organized
• Ability to thrive in a fast-paced environment without being easily overwhelmed

Preferred Skills

• Proven ability/experience coordinating small to large training events
• Experience with managing relationships with competing demands and priorities
• Strong customer service skills
• Strong time management, organization, and prioritization skills
• Strong problem-solving skills
• Strong written and verbal communication skills
• Exceptional attention to detail with the ability to multitask
• Ability to work well in teams and interact effectively with various levels of management
• Willingness to be flexible to meet team goals and priorities
• Strong computer and database skills with Microsoft Word, PowerPoint, Excel, Outlook, and Teams
• Experience with databases and business analysis tools (e.g., Tableau, Power BI, SharePoint, Learning Management Systems) a plus

Pay

$24.00–$27.00 / Hour (USD)

Schedule

7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM
Contract Duration: 11 months

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Company

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.