Senior Associate -Digital Product Management

We need to output HTML fragment with sections: headings using

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to parse the job description and extract relevant content. Sections: - About the role: likely the introductory paragraphs describing the role. The job description starts with "Job Description The Global Advertising and Brand Management (GABM) team...". That's about the role. So we can put that in

About the role

with

containing that description. - Responsibilities: there is a "Responsibilities" heading in the source. So we include that. - Qualifications: there is "Qualifications" heading with Minimum Qualifications and Preferred Qualifications. So we include that. - Benefits: there is "About The Team" section describing benefits. So we can include Benefits heading. - Pay: there is a mention of salary range: "The below represents the expected salary range for this job requisition." Actually the text includes: "The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors." But no actual numbers given. It says "The below represents the expected salary range..." but no numbers provided. Since we should not create Pay section unless posting actually states them (specific numbers). It does not give a range, just says "The below represents the expected salary range". No actual numbers. So we should NOT include Pay section because no specific content. - Schedule: there is mention of flexible working model: "Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need". That's schedule info. So we could include Schedule heading with that content. - Skills: maybe not explicit separate section; qualifications cover skills. We could omit Skills if no distinct content. - About Us: could be considered About the role? But we already have About the role. There's also "About Us" and "About The Team". Could combine into About the role or maybe separate About the company. But instructions: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should stick to those. So we can put company description under About the role or maybe we could add a separate "About the company" but not in list. Better to keep to allowed headings. So we can put the "About Us" and "About The Team" content under About the role (or maybe under Benefits? No). We'll include About the role covering the initial description plus maybe the About Us and About The Team? But that might be too much. However we must preserve ALL substantive information. So we need to include all content. If we put everything under About the role, that's okay as long as we don't omit anything. But we also have separate sections for Responsibilities, Qualifications, Benefits, Schedule. So we need to split content appropriately. Let's extract: Intro paragraph(s) before Responsibilities: "Job Description The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500, and we aim to deliver on that by doing work that is both creative and effective. The Global Brand Strategy & Insights team sits within GABM and is responsible for accelerating brand consideration globally by delivering robust insights, transformative brand strategies, and key capabilities for marketers across the organization. The Sr. Associate, Digital Product Management, will be responsible for supporting the execution and delivery of a digital ticketing product portfolio, in partnership with the Product Manager. This role focuses on enhancing the end-to-end ticketing experience to drive customer engagement, satisfaction, and conversion through continuous optimization and feature delivery. This role will also partner closely with other entertainment product stakeholders as needed across the Digital Brand Products team in GABM. The individual will play a key role in translating business needs into actionable product requirements, supporting the development and optimization of digital ticketing capabilities, and ensuring seamless integration across internal systems and third-party partners. This includes contributing to initiatives across the ticketing journey—such as discovery, purchase, fulfillment, and post-purchase experiences—while leveraging data and insights to inform future opportunities." That's the role description. Then Responsibilities list (bullet points). We'll convert to

• . Then Qualifications: Minimum Qualifications and Preferred Qualifications. We'll put under

  Qualifications

  with maybe subheadings? Not required but we can keep as

  or

  . We'll keep as

  paragraphs. Then Benefits: from "About The Team" section: list of benefits. We'll put under

  Benefits

  with
  . Then Schedule: from "About The Team": "Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need". Also maybe mention "20+ weeks paid parental leave". That's benefit though. Actually parental leave is benefit. So schedule is just flexible working model. We'll put that. Also there is mention of "Competitive base salaries", "Bonus incentives", "6% Company Match on retirement savings plan", etc. Those are benefits/compensation. Since we don't have specific Pay numbers, we can include them under Benefits (compensation). But we should not create Pay section. So we can include compensation details under Benefits. Thus Benefits section will include: Competitive base salaries, Bonus incentives, 6% Company Match on retirement savings plan, Free financial coaching and financial well-being support, Comprehensive medical, dental, vision, life insurance, and disability benefits, Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need, 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy, Free access to global on-site wellness centers staffed with nurses and doctors (depending on location), Free and confidential counseling support through our Healthy Minds program, Career development and training opportunities. Also maybe mention "Amex Flex" etc. That's also benefit. We'll include all. Now we need to ensure we don't include boilerplate: EEO, equal opportunity, scam warning, application instructions, cookie/navigation/legal, etc. Remove those. Also remove "US Job Seekers - Click to view the “ Know Your Rights ” poster." etc. Also remove "Employment eligibility to work with American Express in the US is required as the company will not pursue visa sponsorship for these positions." That's a requirement; maybe it's part of Qualifications? It's a requirement about work authorization. Could be included under Qualifications as a bullet. But it's not a skill; it's a eligibility requirement. We'll include under Qualifications maybe as a separate bullet. Also remove "For a full list of Team Amex benefits, visit our Colleague Benefits Site ." That's a link; we can keep mention but not the link? Might be considered boilerplate? It's a reference; we could keep the sentence but maybe drop the link. Safer to omit the link and just say "For a full list of Team Amex benefits, visit our Colleague Benefits Site." That's still somewhat generic but it's part of benefits description. Might be okay. We must not invent or summarize away detail. Keep all substantive info. Now produce HTML. Structure:

  About the role

  ... (the intro paragraph(s) )

  Responsibilities

  • ...
  ...

  Qualifications

  Minimum Qualifications: ...

  Preferred Qualifications: ...

  Maybe also include work authorization note. We could also split into
  but okay.

  Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

  Schedule

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.

  But note we already included flexible working model under Benefits; duplication maybe okay but we could avoid duplication. However schedule section should have schedule-specific content; we could just mention the flexible working model there and not duplicate in Benefits. But Benefits also includes compensation etc. We could keep flexible working model under Schedule only, and not duplicate under Benefits. However the benefits list includes many items; we could keep flexible working model under Schedule only. Let's decide: The benefits section originally includes flexible working model as a benefit; but schedule is also about working arrangement. To avoid duplication, we can put flexible working model under Schedule and not repeat in Benefits. However the benefits list also includes "Competitive base salaries", etc. We'll keep those. Thus Benefits section will exclude flexible working model. Now we need to ensure we didn't miss any substantive info: The "About Us" paragraph about culture, innovation, etc. Should we include that? It's substantive but not covered by any heading besides About the role. We could incorporate it into About the role paragraph after the role description. That would preserve it. So About the role will include both the role description and the About Us paragraph. Similarly "About The Team" benefits we already captured; but there is also sentence: "We back you with benefits that support your holistic well-being so you can be and deliver your best." That's intro to benefits; we can include as a

  before the list. Also there is "We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture." That's also about flexible working model; we could include that under Schedule or Benefits. We'll include under Schedule maybe. Thus we need to capture all. Let's extract About Us paragraph: "At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express." We'll include that in About the role. Now About The Team intro: "We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:" then list. We'll include that as a

  before benefits list. Also after benefits list: "For a full list of Team Amex benefits, visit our Colleague Benefits Site ." We'll maybe include as a

  but it's a link; we can keep as plain text without URL. Also after that: "American Express is an equal opportunity employer..." that's