Senior Associate, Client Strategy

About the role

We are looking for a Senior Associate, Client Strategy to join our Success team. You’ll be responsible for managing a portfolio of brand partners on ShopMy, advising them on their affiliate strategy and driving results. The retention and growth of our brands are essential to ShopMy’s success, and you will play a key role in delivering on that.

Responsibilities

• Serve as a trusted strategic advisor to your portfolio of brand partners
• Drive retention and performance through data-backed recommendations and affiliate strategy guidance
• Partner with the sales team on onboarding and upsell opportunities
• Identify and resolve day-to-day issues across accounts with a proactive mindset
• Deliver timely, professional communication and support to brand partners
• Collaborate cross-functionally on projects to improve client success and internal processes
• Elevate conversations with strategic thinking and long-term business value in mind

Requirements

• Bachelor’s Degree
• 3–5 years in strategic, client-facing roles such as account management, consulting, or project management
• Exceptional communication and relationship-building skills
• Highly organized with strong attention to detail
• Able to think strategically and act tactically
• Proficiency in Google Suite, Zoom, and Microsoft Office
• Adaptable, proactive, and solutions-oriented mindset

Qualifications

• Bonus Points: Experience at a remote startup
• Knowledge of Salesforce
• Familiarity with the creator economy or affiliate/performance marketing
• Comfortable executing under tight deadlines and shifting priorities

Skills

• Experience in strategic, client-facing roles
• Data-driven decision-making
• Strong communication and relationship-building skills
• Attention to detail and organizational abilities
• Strategic thinking and problem-solving

Benefits

In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. New York Pay Range $85,000 - $105,000 USD

The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation.

ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation!

ShopMy offers a bundle of benefits on top of being a great place to work. Our Teammates Are Provided Benefits Such As Medical & Dental Coverage at 70%Equity in ShopMyFlexible PTO14 weeks of parental leaveWellness & Social StipendTechnology StipendLearning & Development Stipend 401k program (3% automated contribution from ShopMy!)Wellhub MembershipCompany retreatsOpportunity to monetize your influence- all employees build out a ShopMy page!Birthday PTOBrand new NYC HQ office