Senior Associate, Client Services

About the role

Location: Lower East Side, NYC (Hybrid, 3 days in‑office). Employment Type: Full‑Time. Department: Client Services. Reporting to: Senior Manager or Manager, Client Services. We're growing our Client Services team and are looking for a Senior Associate to help bring some of the industry's most exciting creator partnerships to life. You'll support campaigns for some of the world's most recognizable consumer brands, owning execution from creator identification and outreach through reporting and ensuring every campaign runs smoothly along the way.

Responsibilities

• End-to-End Deliverables: Own influencer identification and rationale, outreach, contracting, kickoff briefings, and ongoing relationship management.
• Campaign Execution: Manage the details of campaigns, including content review, pushing content live, and maintaining accurate internal budget trackers.
• Strategic Support: Assist Managers with client relations by preparing status documents, tracking ongoing campaign measurement, and synthesizing reporting data.
• Proactive Optimization: Monitor campaigns daily to track success, identify potential roadblocks early, and propose creative optimization ideas to senior team members.
• Cross-Functional Collaboration: Partner with internal teams to ensure a seamless client experience and contribute to high client retention.

Requirements

• Experienced Campaign Operator: 3+ years of agency experience managing influencer campaigns, able to balance timelines, budgets, creator relationships, and competing priorities.
• Data-Driven Storyteller: Strong grasp of campaign performance metrics and ability to turn data into clear, actionable insights for clients and internal stakeholders.
• Marketing Scholar: Stays curious about the evolving social landscape, creator economy, and broader marketing ecosystem; seeks to understand what's working and why.
• Trusted Teammate: Communicates proactively, follows through on commitments, consistently delivers high-quality work; attention to detail and professionalism make you a reliable partner.
• Creator Marketing Enthusiast: Understands that influencer marketing is about people; has strong instincts for creators, audiences, and culture; enjoys building authentic relationships that drive campaign success.

Pay

Salary Range: $80,000 – $85,000

Schedule

Hybrid work model: 3 days in‑office per week (Lower East Side, NYC).