Senior Assistant Director, Advising Training and Staff Development), Advisement

About the role

The College is looking for a Senior Assistant Director within the College’s Office of Advisement, focusing on ongoing advisement curriculum and staff development. This role will support the provision of academic counseling and student support within a large, two-campus community college.

Responsibilities

• Develop and enhance an advisement curriculum, in collaboration with departmental leadership, to provide comprehensive and structured guidance to students, addressing their academic, career, and personal development needs.
• Serve as the manager and organizer of specialty area knowledge, consolidating resources and expertise in a centralized location for easy accessibility.
• Develop and coordinate training, support, and professional development opportunities for team members, including but not limited to onboarding, workshops, seminars, and collaborative learning opportunities.
• Identify opportunities for strategic, automated actions and interventions across the student lifespan and student populations at the College, including but not limited to implementation of EAB Journeys in collaboration with the Senior Assistant Director of Program Operations & Development.
• Provide students with academic advising, major exploration, transfer opportunities, educational programming, and course registration assistance through monthly meetings and consistent communication.
• Aid incoming students with transition to the College by engaging in conversations about time management, study skills, and test-taking strategies.
• Maintain documentation, data, and reports across various platforms to inform college personnel of student success and retention rates.
• Integrate data-informed decision-making and evidence-based practices into daily work.
• Create and manage progress reports from faculty by informing students of their academic progress and providing recommendations to improve.
• Provide resources, referrals, and information to assist students in navigating the college.
• Participate in college committees and events to increase visibility for the program, gain knowledge, and build partnerships across the College.
• Provide administrative supervision to academic counselors and/or other staff (e.g., part-time advisors, student workers and/or student services assistants) on campus.
• Represent the Office of Advisement and/or Hudson Scholars program internally and externally, as needed.
• Provide oversight to office workgroups and report out on progress and goal attainment.
• Perform regular updates to the Associate Dean of Advisement and team regarding established goals and key performance indicators (KPIs).
• Perform other duties as assigned.

Qualifications

• Master’s degree : Required in Counseling, Higher Education, Student Affairs, or a related field.
• Two to four years of post-master’s experience in academic counseling, advising and/or direct, relational support of undergraduate students.
• Proficient in various computer software programs and SaaS including Microsoft Office suite, Airtable, EAB Navigate, Ellucian Colleague, Canvas and similar higher education platforms.
• Relationship building is a central part of the role, so strong interpersonal and active listening skills are essential.
• A penchant for out of the box thinking and creative problem-solving will be an asset in this role.

What you’ll need to succeed

• Instructional Skills : This role will, in part, be focused on coaching and developing academic counselors and advisors. Understanding how to approach andragogical learning and developing learning objectives for both staff and students will be beneficial in this role.
• Clear Communication Style: Superior verbal and written communication skills are required. This role will be collaborating across HCCC offices, so professional communication is a necessity.
• Relational skills : Relationship building is a central part of the role, so strong interpersonal and active listening skills are essential. It is important that you balance having a supportive ear with the ability to identify needs, so students and staff are able to realize their personal and educational goals.
• Creativity: A penchant for out of the box thinking and creative problem-solving will be an asset in this role.

Additional Skills

• Collaboration, flexibility, innovation, strategic thinking, and a positive attitude.

What will make you stand out as a candidate

• Bi-lingual preferred : Our College has a linguistically diverse student population, so while not required, Spanish and Arabic language skills are a priority.
• Prior teaching and/or training experience: You’ve had some experience teaching or training others in prior roles. This position is designed to help bring consistency to our practices in the Office of Advisement and help ground our work in best practices, including but not limited to, college student development, academic advising theory, and research-based strategies centered around the success of diverse student populations.