Senior Aquatics Specialist

Location: 4621 High Pointe Blvd, Harrisburg, PA 17111

About the role

We’re proud to be "where the pets go" and "where the pet people go." If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

Petco has been "where the pets go" for more than 60 years, offering everything pets need to live their best lives—from meals and toys to supplies and expert support. We believe in the universal truths of pet parenthood and are here for every tail wag, vet visit, and step of the journey. With 29,000+ team members, we nurture the pet-human bond across 1,500+ Petco stores in the U.S., Mexico, and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Since 1999, Petco Love has supported thousands of local animal welfare groups nationwide, helping find homes for approximately 7 million animals through in-store adoption events.

Responsibilities

• Ensure all aquatic life in the Pet Care Center (PCC) receives appropriate care by adhering to operational guidelines, policies, and procedures, completing aquatic maintenance, assessing and addressing aquatic life health and conditions (e.g., medicating, water changes, removing from sale), and creating Companion Animal Incident Reports as needed.
• Complete and apply training programs to maintain expertise and educate other PCC partners in aquatic care and maintenance.
• Place aquatic life orders and special-order requests to maximize sales and inventory, meeting customer needs.
• Act as the primary resource for guests and PCC partners regarding aquatic education and care, utilizing our selling model.
• Participate in aquatic life physical inventory counts and collaborate with the Companion Animal Leader (CAL) to analyze inventory management data, CAPI results, and recommend improvements.
• Ensure aquatic life and merchandise are stocked, priced, and displayed to create an appealing presentation, including routine housekeeping tasks such as aquarium system maintenance, sweeping/mopping floors, and dusting.
• Accurately complete required digital paperwork (e.g., water test results, receiving POs) in a timely manner.
• Perform additional duties and projects as assigned, with or without regular supervision.
• Utilize selling behaviors to provide an exceptional guest experience and identify customer needs.
• Contribute to a safe environment by maintaining safety protocols for partners, guests, and pets.
• Be part of a collaborative culture focused on the health and wellness of pets.
• Engage in career development through participation in training and developmental programs.

Requirements

• Minimum of one year of experience working with and/or caring for freshwater and marine aquatic life.
• High level of knowledge of aquatic life and aptitude for sales techniques.
• Professional appearance and demeanor with a genuine interest in animals and their care.
• Good interpersonal and verbal communication skills for interaction with the public, partners, leaders, and external veterinary partners.
• High school diploma or equivalent (GED).
• Proficiency in mathematics, basic accounting, and exceptional communication skills.
• Ability to bend, kneel, move merchandise (up to 50 pounds), and stand for long periods.
• Willingness to work a flexible schedule, including evenings and weekends.

Qualifications

Completion of all assigned Petco Animal Care training programs is required for this role.

Pay

Start rate: $15.00 per hour.

Benefits

For a detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, visit Petco Total Rewards.