Senior Application Specialist-EPIC Radiant

Responsibilities

• Oversee design, configuration, testing and supporting files within assigned products and scope.
• Create and maintain appropriate documentation.
• Troubleshoot moderate to complex problems, requests and questions from end users.
• Investigate end users preference while making design decisions about the underlying needs of the organization and user community, while navigating choices involved in application specifications.
• Analyze business operations as they relate to design decisions, and prioritize and implement requested changes to the system.
• Collect information regarding potential system enhancement needs, and analyze new functionality in releases to determine how/if it should be used, and review and test each new release.
• Develop Level of Effort estimates and track actual time worked accurately.
• Project Management: Demonstrate Project Management Skills, own project plans in designated area and uses Microsoft project or other tools to track tasks, manage project plans.
• Maintain regular communication with Business Owners, Project Managers, vendors and customers.
• Aids in the emergent change approval process.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with software/hardware used.
• Information Integrity: Develop clear and concise process flows and supporting documentation for business owners and units.
• Set and adhere to standards for naming and numbering conventions, change control, environment management and security classifications.
• Demonstrates a solid understanding of Data Architecture and Integration concepts and strategies, experienced in designing data integration solutions required.
• Teamwork, Collaboration, Professionalism, And Leadership: Demonstrate the ability to facilitate meetings with customers to prioritize needs, set expectations and brings new functionality/design for review.
• Leads work groups within the department or within project scope.
• In general, works with a high level of independence.
• Coordinates resources with other teams in order to facilitate work and project completion, may coordinate and/or participate in testing efforts.
• Provides knowledge transfer and mentoring to peers.
• Creates training documentation for areas of expertise.
• Configuration and Optimization: Managing the configuration and optimization of the Epic Radiant module to ensure it meets clinical needs.
• User Support: Supporting end users such as radiologists and technologists and assisting with troubleshooting system issues.
• Workflow Analysis: Identifying, mapping, and improving clinical and business processes to enhance workflow efficiency.
• Documentation: Developing and maintaining product documentation, including workflows, requirements, and user manuals.
• Integration and Testing: Working with other teams to troubleshoot issues, update workflow documents, and conduct tests on imaging orders and PACS connections and other systems.

Qualifications

• Education: Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required.
• Experience: 4-6 years’ experience in application configuration/design experience, with at least 2 years configuration/design and implementation experience in the application as related to the position filled required. 4+ years’ experience working in a Healthcare setting, physician practice or hospital preferred.
• Computer / Typing: Proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Access, Project and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.
• Previous SQL, C++, C#, (M), Java etc. programming experience preferred.