Senior Application Analyst (Epic Willow Certified)

The Senior Application Analyst provides advanced support for multi-user clinical or financial applications, operating systems, hardware, and reporting tools. Responsibilities include installation, configuration, training, maintenance, and end-user support of complex systems, with a focus on systems analysis and project management. Key duties involve leading project planning, establishing goals, milestones, and managing multiple projects, while promoting excellent customer service and effective communication. Qualifications include a bachelor's degree in a related field and a minimum of 5 years of experience in technology within healthcare or a related industry. Required skills encompass excellent communication, team collaboration, multitasking, troubleshooting, and in-depth knowledge of application support. Ability to translate business or clinical needs into technical solutions and serve as a primary resource for application modules is essential. Additionally, the role demands strong decision-making, results focus, adaptability, innovation, and project management expertise. Commitment to self-development, mentorship, and adherence to organizational policies is also expected. Performs additional duties as assigned, supporting the organization’s mission to enhance health and well-being.