Senior Analyst/Shift Lead

Responsibilities

• Aid the Program Manager (PM) in supervising contractor personnel at each site and managing all site-specific workloads, serving as an additional liaison between the contractor and the government.
• Provide adequate guidance and oversight to other contractor personnel to ensure the quality of work meets or exceeds government requirements.
• Ensure that all contractor personnel adhere to all government policies, procedures, and guidelines.
• Provide statistical information to the contractor and the government as needed.
• Share knowledge and expertise about research techniques with government employees; both formally in a training setting or informally during casework.
• Ensure that cases are assigned according to their priority and inform the COR when more casework is needed or when the caseload requires additional support.
• Perform research and analysis of myriad data sources and initiate leads.
• Serve as backup to the PM as needed.
• Answer and track incoming phone calls and elicit details from the caller to identify possible allegations and specific actionable information.
• Maintain confidentiality of information.
• Write detailed reports to document research results, identify the appropriate field office for report dissemination, and upload the report into the required database.

Requirements

• U.S. Citizenship.
• Ability to obtain ICE suitability (current ICE or DHS suitability is preferred).
• At least five (5) years of cumulative experience in performing investigations to include but not limited to social media and open-source information, research, targeting and analysis.
• Advanced knowledge of immigration and criminal justice laws, regulations, and policies.
• Ability to supervise and lead a team while managing the workload with competing priorities and deadlines.

Preferred

• Current or recent experience providing open-source analytical support for DHS or other US Government clients
• Watch Center or similar threat monitoring experience
• Federal law enforcement experience