Senior/Lead BI Analyst

Overview

Join our team as a Business Intelligence (BI) Analyst (Senior or Lead)

Core Responsibilities

• Design, implement, and support Business Intelligence applications, architecture, dashboards, reports, and scalable data models to meet business and analytics requirements.
• Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications and interactive BI solutions that surface trends, patterns, and insights.
• Install, configure, maintain, and monitor BI tools and related systems; investigate and resolve issues to ensure reliability, performance, and minimal user downtime, including participation in a 24/7/365 on-call rotation.
• Create and maintain technical documentation (e.g., architecture, backup and recovery, upgrade/migration procedures, implementation plans) and ensure software integration meets compliance and technical specifications (SOC1, FERC CIP).
• Support audits by providing evidence, helping develop requirements, and addressing findings.

Qualifications

• Experience: Senior – 6 years in IT development and/or support (or equivalent combination of education and experience); Lead – 8 years in IT development and/or support (or equivalent combination of education and experience).
• Education: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent job-related experience required.
• Travel: Minimal travel required (approximately 10%).

Preferred Qualifications

• Senior: Proficient technical knowledge of data modeling and ETL tools; at least two (2) years of energy or utility industry business experience.
• Lead: Advanced technical knowledge of data modeling and ETL practices; five (5) or more years of utility or energy industry experience and a comprehensive understanding of SPP’s core business model.

Other Requirements

• Proficient–expert skills in one or more Business Intelligence tools (Senior: proficient; Lead: proven expert).
• Strong to expert data analytics, reporting, troubleshooting, and problem-solving skills.
• Solid to expert working knowledge of Microsoft Windows and/or Unix/Linux and database management systems.
• Strong to expert written and verbal communication, customer service, and organizational skills.
• Working to advanced knowledge of SDLC and project life cycle practices.
• Understanding of and compliance with SPP Policies and Procedures.