Senior Analyst, GTM Systems & Tools (Customer Engineering)
About the role
For our client, we are seeking a Senior Analyst, GTM Systems & Tools (Customer Engineering) to join the team of a leader in the Information Technology space. This role will focus on shaping and scaling the systems that support customer engineering operations across go-to-market teams. You will partner closely with cross-functional stakeholders to prioritize requests, improve process discipline, and align technology solutions with both immediate needs and longer-term strategy. The position offers the opportunity to reduce operational silos, strengthen shared capabilities, and support smarter execution through scalable tools and clear documentation. Location: Remote - US based candidates only, no visa sponsorship available.
Responsibilities
- Collaborate with stakeholders to identify needs and prioritize system requests.
- Manage systems project lifecycles from initiation to completion across various teams.
- Align GTM strategy with scalable technology solutions for the customer engineering team.
- Balance immediate operational needs with long-term strategic goals.
- Eliminate silos by promoting shared functionalities across GTM teams.
- Serve as a resource for best practices in technology scaling within the GTM team.
Qualifications
- 4+ years in Program Management, Product Management, or Business Systems roles.
- Experience managing GTM systems strategy, particularly with Salesforce and BI tools.
- Detail-oriented with a track record of documenting processes and managing projects.
- Strong communication skills for engaging with both senior stakeholders and team members.
- Familiarity with Customer Engineering or Sales Engineering workflows is preferred.
Benefits
- Comprehensive health and wellness programs.
- Flexible work arrangements to support work-life balance.
- Opportunities for professional development and training.
- Equity options to share in the company's success.
- Collaborative and innovative work environment.
Pay
$132,000 – $180,000 annually