Senior Administrative Assistant - Dean of Students

Primary Responsibilities

• Serves as the initial point of contact for the office, including meeting and greeting visitors, answering questions, providing information and resources, and answering multiple telephone lines.
• Serve as the initial point of contact for the office, including meeting and greeting visitors, answering questions, providing information and resources, and answering multiple telephone lines.
• Handle confidential and sensitive materials in compliance with FERPA and university policies.
• Generate correspondence and reports using word processing, spreadsheets, and database software.
• Manage Responsible Redhawks Course utilizing Vector Solutions software.
• Affiliate with updating incidents in Maxient and entering judicial fines.
• Maintain monitoring of Student Professional Development funding for the Dean of Students via the Workflow funding process.
• Send notifications to faculty for the Dean of Students for student absences.
• Respond to inquiries that require a working knowledge of other offices and their procedures, including the Office of Student Conduct, Center for Behavioral Health and Accessibility Services, etc.
• Process purchase requisitions, budget transfers, Chrome River reports in addition to monitoring departmental budgets and expenses.

Required Qualifications

• High school diploma or GED.
• Excellent communication and interpersonal skills, including the ability to remain calm under pressure.
• Demonstrated ability to maintain a high level of integrity and discretion in handling confidential interactions, documents, and information.
• Demonstrated ability to work professionally and interact positively with students, faculty, staff, and the public.
• Experience handling emotionally charged situations either by phone or in person.
• Proficient knowledge of Microsoft Office Word, Excel, Access, and email programs.
• Demonstrated successful experience in monitoring budgets.
• Demonstrated ability to handle multiple tasks with frequent interruptions.
• Strong organizational skills and attention to detail.
• Evidence of the ability to work independently with minimal supervision.
• Demonstrated experience and understanding of customer service.

Additional Information

Southeast Missouri State University (SEMO) is committed to providing equal employment opportunity and to the principles of affirmative action. In accordance with this commitment, and in compliance with the requirements of applicable laws, it is the policy of the University to provide equal opportunity for all applicants and employees in its employment practices, without regard to race, color, ethnicity, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or protected veteran status. The University believes that a diverse University community advances the academic purposes of the University and enhances the working and learning environment.