Senior Administrative Assistant

About the role

The Senior Administrative Assistant will provide comprehensive administrative support to several VPs in Agency, as well as assist with departmental engagement initiatives and other administrative duties as needed.

Responsibilities

• Serve as a primary point of contact by answering calls, assisting with inquiries, and routing messages as needed
• Provide day-to-day administrative support to the Vice President, including managing emails and maintaining organized files and records
• Manage and coordinate the VP’s calendar, scheduling meetings and helping to prioritize commitments
• Arrange domestic and international travel, including itineraries and logistics
• Prepare, reconcile, and submit travel and business expenses accurately and on time, along with other expense support as needed
• Cookordinate meetings and events by scheduling, reserving rooms, setting up Teams or video calls, ordering meals, and preparing materials
• Maintain organized recordkeeping and file management, including document creation, storage, and disposition
• Track and follow up on requests or inquiries to ensure timely and thorough resolution
• Use Microsoft Office tools (Outlook, Teams, Word, Excel, PowerPoint; Access a plus) and leverage AI (ChatGPT, Copilot) to support daily work and team efficiency

Requirements

Previous experience in Financial Services is required.

Familiar with the infrastructure of the Foundational Business and can route inquiries to the right place quickly within and outside of the division.

Knows Company policies and procedures and can resolve routine inquiries for staff quickly and correctly.

Demonstrates a strong sense of urgency.

Possesses a clear understanding of priorities.

Good oral and written communication skills.

Must be discreet in handling confidential information.

Must be a team player.

Qualifications

Preferred degree.

Skills

Microsoft Office Suite proficiency.

Experience with AI tools like ChatGPT and Copilot.

Benefits

Salary Range: $60,500-$86,000

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location.

Additionally, employees are eligible for an annual discretionary bonus.

In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview: At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation.

Our Benefits: We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.

Our Commitment to Inclusion: At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported.