Senior Administrative Assistant

About the role

Provide administrative support services at Cerris Systems, a group of employee-owned construction companies with nearly a century of history. We offer competitive pay and benefits, a focus on growth, and a culture that values both hard work and fun.

Responsibilities

• Manage company phone system and corresponding apps, including orders, replacements, assignments, and troubleshooting.
• Maintain digital filing system; create and update documents, spreadsheets, and databases.
• Manage login setups, passwords, and password resets for employees.
• Ensure office equipment is in good working order, including troubleshooting and coordinating with vendors.
• Assist with meeting presentations and take minutes as needed.
• Ensure facilities are organized and orderly.
• Order, track, and maintain office supplies, including branded apparel, gifts, and staff uniforms.
• Plan and organize company events, fundraisers, community service opportunities, parties, etc.
• Manage vehicle fleet: orders, maintenance, repairs, recalls, vehicle assignments, Samsara software, registrations, gas cards, etc. (as assigned).
• Manage and update contractors' and business licenses (as assigned).
• Track employee certifications and clearances such as OSHA, lead, asbestos, NDOC, etc. (as assigned).
• Serve as point of contact for scheduling and communicating internal and external training opportunities.
• Act as Onboarding Coordinator: follow strategic processes for new hire paperwork, welcoming initiatives, background checks, drug screening, etc., while maintaining confidentiality (as assigned).
• Supervise receptionist to ensure completion of duties (as assigned).
• Serve as backup to Receptionist as needed.
• Compose and/or edit letters, memos, reports, and procedures.
• Promote company safety culture and awareness.
• Perform additional duties as needed to meet organizational goals.

Requirements

• Ability to prioritize, lead, and collaborate in a team-oriented environment across multiple projects.
• Strong communication skills, both verbal and written.
• Knowledge of organizational structure and available resources.
• Problem-solving skills to address complex issues effectively.
• Attention to detail and commitment to delivering quality work.
• Organizational and listening skills.
• Ability to adapt to change, manage stress, and handle competing demands while maintaining high performance.
• Proactive and resourceful approach to work.
• Ability to follow up on inquiries in a timely manner.
• Proficiency in MS Office and other company-utilized software.
• Ability to build relationships with team members and collaborate effectively.
• Ability to learn and use various software, tools, and systems to meet business needs.
• Ability to supervise personnel, provide performance feedback, and complete evaluations.
• Ability to mentor less experienced team members.

Qualifications

• High School Diploma or General Education Degree (GED), or equivalent experience.
• 3+ years of related work experience preferred.

Physical Demands and Working Environment

• Must be able to lift up to 25 pounds.
• Normal office environment.
• Frequent activity: sitting, viewing, and typing on a computer screen.
• Occasional activity: standing, walking, bending, reaching above shoulder.