Senior Accounting Analyst

About the role

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

Responsibilities

• Prepare, review, and analyze financial statements and reports to ensure accuracy and compliance with accounting standards.

• Perform complex account reconciliations, journal entries, accruals, and variance analyses.

• Support the monthly, quarterly, and annual close processes, ensuring deadlines are met.

• Aid in internal and external audits by providing detailed schedules, documentation, and responses to inquiries.

• Collaborate with cross-functional teams, including operations, FP&A, and payroll, to ensure accurate cost tracking and reporting.

• Help maintain and improve internal controls, accounting processes, and financial systems.

• Provide insightful analysis on key financial metrics, trends, and business drivers to support management decision-making.

• Assist with special projects and ad hoc financial analysis as required.

Requirements

• Bachelor’s degree in Accounting, Finance, or related field; CPA or progress toward certification preferred.

• 3-5 years of relevant accounting or financial analysis experience, preferably in a BPO, shared services, or fast-paced corporate environment.

• Strong knowledge of GAAP/IFRS and financial reporting standards.

• Proficient in ERP systems (e.g., Oracle, SAP, NetSuite) and advanced Excel skills (pivot tables, VLOOKUPs, etc.).

• Excellent attention to detail and ability to manage multiple tasks and priorities.

• Strong problem-solving and analytical thinking skills.

• Effective written and verbal communication skills, with the ability to explain complex financial data to non-financial stakeholders.

• Self-motivated, with a collaborative mindset and desire to contribute to team success.

Qualifications

• Must be authorized to work in the country where the job is based.

• Subject to the program and location of the position.

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.

• Job offers are contingent on background/security investigation results.

• Must be willing to submit to drug screening.

• Job offers are contingent on drug screening results.