Senior Account Manager US

About the role

We are seeking an experienced Senior Account Manager to lead a portfolio of key client relationships and drive significant revenue growth. The ideal candidate will bring a proven track record of expanding client accounts and delivering measurable results.

Responsibilities

• Own and grow a portfolio of strategic client accounts, identifying and executing opportunities to expand usage, adoption, and spend.
• Develop and execute account growth plans to achieve significant revenue growth in 2026.
• Collaborate cross-functionally with Customer Success, Product, Solutions, Sales and Marketing to drive client satisfaction and business impact.
• Negotiate expansion contracts, ensuring optimal commercial outcomes while maintaining client goodwill.
• Provide accurate forecasts and reporting on account performance and pipeline growth.
• Champion client needs internally, influencing the roadmap and service delivery for maximum customer value.

Requirements

• 5+ years in Account Management, Client Success, or Strategic Sales roles (preferably in SaaS, digital services, or tech-enabled sectors).
• Demonstrated ability to grow enterprise accounts and deliver measurable revenue expansion.
• Strong commercial acumen, negotiation skills, and experience managing large contract values (£250k+ ARR accounts preferred).
• Proven ability to build trusted, strategic relationships with senior client stakeholders (Director, VP, or C-suite level).
• Hightly organized, analytical, and able to manage multiple complex accounts simultaneously.
• Excellent communication, presentation, and influencing skills.
• Demonstrates strong leadership skills.

Skills

• Comfortable working remotely across time zones (UK/US) and collaborating with globally distributed teams.
• Experience working in high-growth SaaS or subscription-based environments.
• Background in risk or compliance would be desirable but not required.
• Familiarity with CRM and account management tools (e.g. HubSpot).
• Experience of solution sales is highly desirable.