Senior Account Manager, Technical Sales

About the role

This position partners closely with customers and internal teams to deliver value-driven solutions, grow market share, and support long-term strategic objectives while maintaining strong operational discipline. Work location is Texas-based, with Houston preferred.

Responsibilities

• Develop, identify, and cultivate strategic relationships with assigned customers and marketer accounts to drive sales growth, profitability, and long‑term customer satisfaction across the assigned segments.
• Establish relationships with key personnel at each customer facility and corporate office, including but not limited to General Manager, Maintenance Manager, Reliability Manager, Operations Manager, Procurement or Sourcing Manager.
• Maintain a vigilant safety mindset while working in unfamiliar environments and be willing to “stop work” before making a safety error.
• Focus on end-user component and equipment life as it relates to lubricant selection, storage, and delivery.
• Conduct regularly scheduled business reviews with customers to account for financial and material activity, savings, and new opportunities.
• Pursue new business opportunities by leveraging technical sales support and business development resources as needed to deliver value‑based solutions.
• Lead customer engagements including sales calls, negotiations, and contract discussions with direct customers, ensuring favorable commercial terms and alignment with company standards.
• Manage pricing strategies and price changes to maximize profitability while maintaining competitive positioning and customer relationships in each market.
• Provide market intelligence and competitive insights for Brand Management, Product Management, Business Development, and internal sales teams to inform future initiatives and long‑term strategies.
• Coordinate with business development, field engineering, and technical sales teams to support customer operations, engineering initiatives, and end‑customer value propositions.
• Offer lubricant-related training for end-users via on-site classes and regionally offered classes led personally or by approved and credible instructors.

Requirements

• Legally authorized to work in the U.S.
• High School Diploma or GED equivalent.
• Valid Driver’s License.
• 3 or more years of experience in sales, marketing, or customer support roles.
• Intermediate proficiency with CRM systems and Microsoft Office applications.
• Ability to travel extensively up to 70%.
• Ability to drive for long periods of time, lift up to 50 lbs, maintain PPE, and operate in a safe manner on customer sites.
• Earn site/customer safety training for site access.

Qualifications

• Knowledge of lubricants.
• College or Technical Degree.
• 10 years or more technical experience.
• Actively working in the Energy space with NGEO, Power Generation, and Industrial Chemical plants.
• Background in segment-related equipment operation and performance.
• Preferred CLS, MLA, or additional industry certifications.
• Ability to manage accounting issues within Phillips 66 and end-user systems.
• Strong skills in SalesForce, Pricing, and Office-related programs.

Pay

Base salary range: $140,400 – $171,600. Offers are made to ensure internal equity and market competitiveness and depend on the candidate’s experience, skills, and alignment with role requirements.

Benefits

• Annual Variable Cash Incentive Program (VCIP) bonus.
• 8% 401(k) company match and Cash Balance Account pension.
• Medical, Dental, and Vision benefits with an annual company contribution to a Health Savings Account for employees on HDHP.
• Total well-being programs and incentives, including Employee Assistance Plan, well-being reimbursement, and backup family care services.