Senior Account Manager - South

Sales

• Foster and strengthen relationships with key customers to enhance customer retention and satisfaction.
• Support in the development and adherence to Sales Budget including GP1.
• Proactive communication with team regarding changes in schedule that may adversely impact meeting or exceeding Sales Budget.
• Support the preparation of new business quotations by utilizing standardized quoting templates.
• Accurately receive and review customer purchase orders.
• Manage the full lifecycle of sales orders, including preparation, dispatch through the ERP system, collection and maintenance of shipping documentation, and timely invoicing.
• Collaborate in the successful implementation of new projects by coordinating with the Business Development, Sales, and Operations teams, ensuring seamless execution and customer satisfaction.
• Some travel may be required to meet with Customers; local or on-site visits.

Purchasing/Sourcing

• For managed line of business, serve as the primary point of contact for all vendor-related commercial communications, ensuring clear and effective interaction.
• Leverage customer-driven forecasts to support the planning and demand management of Cables, Repower, CPX projects and New/Special Projects.
• Generate and manage vendor purchase orders based on agreed-upon demand and project timelines.
• Coordinate and expedite (as necessary) vendor order production to ensure on-time delivery.
• Track shipment progress via email/phone communication with vendors.
• Ensure purchase orders are entered into ERP and track their status.
• Coordinate incoming shipments from vendors and assist with AP invoice preparation as necessary.

Daily Operations

• Create, receive, and print production orders for Production Supervisor.
• Regularly assess customer build plans and highlight any potential issues with material based on sales changes to Commercial Manager.
• Update daily production tracking board with updates from previous day’s assembly work.
• Update visual aids on production floor to reflect current information.
• Facilitate daily morning meetings and record SQDIPF information monthly.
• Assist in monitoring internal and external NCRs.
• Update relevant KPI information monthly.
• Conduct monthly inventory cycle counts and assist in ensuring accurate reporting to Controller.
• Ensure minimal excess inventories when product lines become discontinued.

Environmental, Health & Safety

• Wear required Personal Protective Equipment [PPE].
• Participate in company-sponsored safety training.
• Follow safe work practices.
• Report unsafe/hazardous conditions.
• Comply with the company’s Health, Safety, Environmental, and Quality [HSEQ] Policy, E002.

General Work

• Continuously improve all facets under your responsibility and document results.

Requirements

• Proficient in MS Office Suite.
• Knowledge and understanding of ERP systems.
• Strong written and verbal communication skills.