Regional Account Manager - South

About the role

You will serve as a Regional Account Manager for the Southern Region (NM, TX, OK, AR, MO, and KS) within Polaris Adventures, responsible for managing and growing a portfolio of outfitter and dealer relationships across a defined region. In this role, you will partner closely with internal teams and external stakeholders to onboard new accounts, maintain strong relationships, and identify opportunities to expand business performance.

Responsibilities

• Manage a portfolio of outfitter accounts within an assigned region, serving as the primary point of contact and relationship owner.
• Led onboarding efforts for new accounts, including onsite training, operational support, and communication of program policies and guidelines.
• Establish and maintain regular communication cadences with outfitters, including in-person meetings, to reinforce program value and expectations.
• Maintain account performance by tracking key metrics, identifying process gaps, and ensuring adherence to program standards.
• Develop and present business reviews that highlight performance trends, growth opportunities, and compliance with program requirements.
• Collaborate with internal teams and vendors to ensure timely implementation of solutions and consistent service delivery.
• Anticipate outfitter needs through proactive outreach and provide tailored recommendations to improve performance and customer experience.
• Drive account expansion by identifying and capitalizing on growth opportunities within existing customers, while advancing regional business development.
• Own the use of data and market insights to inform decision-making, shape strategic plans, and drive new business acquisition.
• Act as an escalation point for account-related issues, providing resolution and maintaining strong partner relationships.

Qualifications

• Bachelor's degree in Business or a related field of study, or an Associate’s degree with equivalent working experience.
• Minimum of 5 years of client relationship management or account management experience.
• Demonstrated experience managing relationships across multiple organizations or locations.
• Experience leading projects and/or teams.
• Strong written and verbal communication skills, including experience delivering presentations or training.
• Ability to build relationships and influence stakeholders across diverse groups.
• Experience managing multiple accounts or projects simultaneously with strong attention to detail.
• Proven ability to analyze challenges and provide solution-oriented recommendations.
• Ability to interpret data and trends to inform account strategies and business decisions.

Desired Competencies

• Communication: Clearly convey information, ideas, and expectations to diverse audiences, adjusting your message to ensure understanding and alignment.
• Customer Focus: Prioritize the needs of internal or external customers and use feedback and data to improve outcomes, processes, or experiences.
• Accountability: Take ownership of your responsibilities, follow through on commitments, and hold yourself to high standards for quality and results.

Benefits

Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Employees also have access to the Polaris Foundation and our Polaris Gives paid volunteer time off, which supports employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. Additionally, Polaris offers a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture.

Pay

Competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture.

Schedule

This position is not eligible for sponsorship. To qualify for this position, former employees must be eligible for rehire, and current employees must be in good standing.