Senior Account Manager - Senior Care

Key Responsibilities

• Own and execute account expansion strategy across assigned Senior Living clients, with a strong focus on upsell, cross-sell, and multi-solution adoption.
• Identify growth opportunities using CRM data, usage insights, and client business objectives; build and maintain a robust expansion pipeline.
• Drive revenue outcomes by managing quota-based growth targets, including expansion ARR and MRR growth.
• Partner strategically with clients to understand operational and technology needs, aligning DAS Health solutions including managed IT, cybersecurity, cloud, and EHR support.
• Collaborate closely with Customer Success, Sales, Marketing, and Product teams to unlock growth opportunities and support expansion initiatives.
• Conduct strategic business reviews focused on growth opportunities, performance insights, and expansion planning (vs. only relationship check-ins).
• Leverage CRM tools to track pipeline, forecast growth, and prioritize expansion opportunities.
• Maintain strong executive relationships while positioning DAS Health as a strategic partner for long-term growth.

Qualifications

• 8+ years of experience in account management, sales, customer success, or growth-focused roles.
• Proven track record of driving revenue growth within existing accounts through upselling and cross-selling strategies.
• Experience owning or contributing to revenue targets tied to account expansion.
• Experience in Senior Care/Senior Living, healthcare, or regulated environments strongly preferred.
• Strong understanding of B2B sales and growth strategies, ideally within MSP or healthcare IT environments.
• Proficiency with CRM platforms (e.g., Salesforce) and a data-driven approach to account growth.
• Strong executive presence with the ability to influence stakeholders and drive strategic conversations.

About DAS Health

DAS Health is a healthcare-focused Managed Services Provider and technology partner supporting medical practices, senior living organizations, and healthcare systems across North America. We deliver managed IT, cybersecurity, cloud hosting, and healthcare technology solutions that enable providers to focus on patient care.