Senior Account Manager - Retail (Remote Atlanta)

About the role

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. As a Senior Account Manager, you will be accountable for identifying and closing sales opportunities for customers in the Retail vertical, strategically cross-selling Zebra's product portfolio with an emphasis on next-generation EAI (Enterprise Asset Intelligence) Technology. This remote role must reside in the US, specifically near or around Atlanta, Georgia, with 50% travel expected within Georgia and surrounding states.

You will develop and maintain strong relationships with key customer contacts and leverage those relationships to Zebra's advantage, pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

Responsibilities

• Use advanced domain and solutions knowledge to competitive advantage.
• Provide input into the development of business products and services; understand and follow multi-business protocols.
• Develop and adapt advanced sales strategies to unique customer needs; create customer partnerships.
• Lead others in their development; provide input to policies and practices.
• Develop business solutions that address financial issues, resulting in profitable revenue growth for Zebra; coordinate and present complete, complex solutions that meet customer needs and beat competition.
• Act as a resource to customers based on intimate knowledge of relevant industries and needs.
• Solve complex problems requiring unique solutions (e.g., unique applications of existing technologies) that may be used across the business.
• Lead problem resolution, identify appropriate resources, and develop contingency plans.
• Manage medium to high complexity solutions, including several complex projects requiring unique coordination of technical resources; multi-country issues may be involved.
• Exercise independent judgment within broadly defined practices and policies in selecting approaches and techniques.
• Lead negotiations on complex deals, which may be primarily technical, financial, or both.
• Engage with multiple decision-makers and influencers for large, complex deals.
• Responsible for revenue attainment, margins (where appropriate), and personal expenses.
• Manage average to high individual quota for business in like roles or strategic growth potential within a year or two.
• Drive high strategic impact for Zebra in the near term and medium impact in the mid-term.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of B2B technology solution sales experience.
• Experience selling technology solutions into the Retail vertical (required).
• Must reside in the US, specifically in or near Atlanta, GA.
• 50% travel expected within Georgia and surrounding states.

Preferred Qualifications

• Experience selling into and supporting large, complex accounts.
• General understanding of selling through channel partners.
• Ability to build relationships with key decision-makers.
• Ability to work in a fast-paced, high-pressure environment.
• Collaborative, team-based approach rather than an independent sales process.
• Demonstrated eagerness to learn with technical aptitude.
• Ability to apply solution-selling concepts to customer situations.
• Excellent communication and interpersonal skills.

Pay

Pay Range: $94,040.00 - $141,060.00 annually.

In addition to base pay, this role offers an opportunity to earn variable compensation in the form of commission for achieving quota at 67%, in accordance with the terms of the applicable sales incentive plan.

Benefits

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. Benefits include:

• Comprehensive and competitive healthcare.
• Wellness programs and inclusion networks.
• Continued learning and development offerings.
• Community service days.
• Traditional insurances, compensation, parental leave, employee assistance program, and paid time off (varies by country).
• Eligibility for cash incentive programs (e.g., annual cash incentive linking Company and individual performance).
• Some roles may also be eligible for long-term incentive equity awards.

Schedule

This is a remote role with 50% travel expected within Georgia and surrounding states.