Jobs · Sales · Illinois

Senior Account Manager - Key Partners North America

Expedia Group · Chicago, IL · 1 mo ago
On-siteSales$186k–$261k/yrFull-time
We need to output only HTML fragment, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. We have: - Introduction: "At Expedia Group, we help travelers explore the world..." That's about company, maybe "About the role"? Actually "About the role" could be the intro describing role. We'll include a section "About the role" with that prose. - Then "Introduction to the team" describing B2B, Key Partners team. That's also about role context. Could be part of About the role. - Then "In This Role, You Will" bullet list of duties. That's responsibilities. - Then "Experience And Qualifications" list of requirements. - Then pay details: multiple locations with ranges. That's Pay section. - Then "Benefits And Perks" list. - There's also "Accommodation requests", "About Expedia Group", "Important notice", "Equal Opportunity". Those are boilerplate; we should remove. - No explicit Schedule section; not mentioned; so omit Schedule. - Skills? Not explicitly listed; maybe we can infer from qualifications but we should not invent. So omit Skills if no explicit list. - Qualifications? The "Experience And Qualifications" could be considered Qualifications. But we also have Requirements maybe overlapping. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We need to decide which sections to include based on content. We have: - About the role: company intro + team intro. - Responsibilities: the bullet list under "In This Role, You Will". - Requirements: maybe the bullet list under "Experience And Qualifications" (they are requirements). Could also be Qualifications. But we need to avoid duplication. Perhaps we treat "Experience And Qualifications" as Qualifications. Then Requirements could be omitted or we could split: maybe "Requirements" for the bullet list, and "Qualifications" for education? But the bullet list includes education, experience, track record, etc. That's both requirements and qualifications. To follow instruction, we can include both Requirements and Qualifications if we can split content meaningfully. However we must not create thin sections with filler. Better to have one section that captures all: either Requirements or Qualifications. Which heading is more appropriate? The list includes "You have a bachelor’s degree..." etc. That's qualifications. So we can use "Qualifications". Then we might not need a separate Requirements. But we also have "Experience And Qualifications" heading originally. So we can map to Qualifications. Thus sections: - About the role (h3) - Responsibilities (h3) - Qualifications (h3) - Benefits (h3) - Pay (h3) We should not include Schedule. Now we need to format content. About the role: combine the introductory paragraphs: "At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Senior Account Manager, Key Partners, North America Introduction to the team Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. The Key Partners team manages high-value relationships with hotel partners across North America and the broader Americas region. In this senior role, you will own a portfolio of enterprise-level hotel chain, owner, and operator partnerships, engage senior executives, and use commercial judgment and data-driven insight to grow revenue and strengthen long-term relationships. This role offers flexibility in location requirements." We need to preserve all substantive information; not remove any. Ensure we keep the role title? The instruction says do NOT repeat the job title as a heading (the page already shows it). But we can include it in prose if it's part of the description. It's okay. Now Responsibilities: bullet list under "In This Role, You Will". Let's extract each bullet: - Own the commercial performance of an assigned portfolio of enterprise hotel chain, owner, and operator partners, including rate and inventory access, revenue growth, and share growth - Understand each partner’s strategy and objectives, translate market trends into revenue-generating recommendations, and lead partnership reviews that turn data into clear actions - Serve as the primary point of contact for partners, building credibility with senior vice president and executive-level stakeholders as well as day-to-day operators through consistent communication and business reviews - Lead partnership agreement renewals and structure creative commercial frameworks for complex, multi-stakeholder accounts while balancing partner needs with Expedia Group’s strategic goals - Coordinate with Market Management, Connectivity, Media Solutions, Analytics, Finance, and senior internal leaders to implement account plans, close gaps, and unlock opportunities - Deliver clear reporting for senior audiences, coach less senior Account Managers on complex negotiations, and share best practices that improve the broader Account Management team We need to put each as
  • inside
      . Now Qualifications: bullet list under "Experience And Qualifications". Let's extract: - You have a bachelor’s degree in a relevant field or related technical field; or Equivalent related professional experience - You have 7+ years of experience in a commercial, account management, or partner-facing role, with demonstrated ownership of enterprise-level relationships; hospitality or travel technology experience is strongly preferred - You have a track record of negotiating and leading strategic partnerships with hotel owners, operators, and brand-level chain contacts - You are comfortable and credible engaging senior vice president and executive-level stakeholders, adapting your communication style for audiences ranging from front-line operators to senior decision-makers - You are entrepreneurial, resourceful, and comfortable solving ambiguous, high-stakes problems while using data, commercial judgment, and strong negotiation skills to structure creative solutions - You communicate clearly, manage multiple high-value accounts with minimal oversight, and are proficient with Microsoft Office and familiar with customer relationship management or reporting tools We need to keep each as
    • . Now Benefits: list under "Benefits And Perks": "Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership." We can make a
        with each item: medical, dental, and vision coverage; paid time off; Employee Assistance Program; wellness and travel reimbursement; travel discounts; International Airlines Travel Agent Network (IATAN) membership. Now Pay: we have multiple location ranges. Need to preserve all substantive information. Should we list each location? Yes. We can create a
          with each location's range and potential top. But we must not include filler like "Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future." That's substantive? It's generic but still info. We could include as a

          after the list. We need to avoid headings with filler; but we can include a

          after the list. Thus Pay section:

          Pay

          then
            with items: - Chicago: $186,000.00 to $260,500.00 (potential up to $297,500.00) - Orlando: $186,000.00 to $260,500.00 (potential up to $297,500.00) - Austin: $200,000.00 to $280,000.00 (potential up to $320,000.00) - Dallas: $186,000.00 to $260,500.00 (potential up to $297,500.00) Then a

            Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Now ensure we don't repeat job title as heading; we didn't. Now output only HTML fragment. Let's craft. We need to ensure proper nesting. We'll output:

            About the role

            At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Senior Account Manager, Key Partners, North America Introduction to the team Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world. The Key Partners team manages high-value relationships with hotel partners across North America and the broader Americas region. In this senior role, you will own a portfolio of enterprise-level hotel chain, owner, and operator partnerships, engage senior executives, and use commercial judgment and data-driven insight to grow revenue and strengthen long-term relationships. This role offers flexibility in location requirements.

            Responsibilities

            • Own the commercial performance of an assigned portfolio of enterprise hotel chain, owner, and operator partners, including rate and inventory access, revenue growth, and share growth
            • Understand each partner’s strategy and objectives, translate market trends into revenue-generating recommendations, and lead partnership reviews that turn data into clear actions
            • Serve as the primary point of contact for partners, building credibility with senior vice president and executive-level stakeholders as well as day-to-day operators through consistent communication and business reviews
            • Lead partnership agreement renewals and structure creative commercial frameworks for complex, multi-stakeholder accounts while balancing partner needs with Expedia Group’s strategic goals
            • Coordinate with Market Management, Connectivity, Media Solutions, Analytics, Finance, and senior internal leaders to implement account plans, close gaps, and unlock opportunities
            • Deliver clear reporting for senior audiences, coach less senior Account Managers on complex negotiations, and share best practices that improve the broader Account Management team

            Qualifications

            • You have a bachelor’s degree in a relevant field or related technical field; or Equivalent related professional experience
            • You have 7+ years of experience in a commercial, account management, or partner-facing role, with demonstrated ownership of enterprise-level relationships; hospitality or travel technology experience is strongly preferred
            • You have a track record of negotiating and leading strategic partnerships with hotel owners, operators, and brand-level chain contacts
            • You are comfortable and credible engaging senior vice president
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