Senior Account Manager
Tropolis · Northville, MI · 3 wk ago
On-siteBusiness DevelopmentFull-time
Key Responsibilities
- Serve as the primary point of contact for commercial lines clients, developing strong relationships and ensuring their insurance needs are met
- Handle the full policy lifecycle, including renewals, endorsements, audits, and cancellations
- Evaluate clients’ risk exposures and provide tailored coverage recommendations
- Collaborate with carriers to secure the most competitive coverage solutions, negotiate terms, and present proposals
- Identify opportunities for upselling and cross-selling additional products to meet clients’ evolving needs
- Act as a liaison between clients and carriers, resolving claims, billing, and coverage issues in a timely manner
- Maintain accurate records, ensure adherence to company and regulatory guidelines, and document all client interactions in Applied Epic
Qualifications
- 8-10 years of experience in commercial lines account management, preferably within an independent insurance agency
- Proficiency in Applied Epic is required
- Strong knowledge of commercial insurance products, coverages, and industry regulations
- Excellent communication, negotiation, and problem-solving skills
- Property & Casualty (P&C) insurance license required
- Industry certifications (e.g., CIC, CPCU, CRM) are a plus
Pay
Compensation at Tropolis is competitive and includes a comprehensive benefits package.
Schedule
The work arrangement is hybrid.