Senior Account Manager

About the role

Join a collaborative team where creativity, strategy, and innovation come together to shape the future of media.

Key Responsibilities

• Partner with clients, agency partners, Sales, Marketing, Research, and cross-functional teams to develop strategic advertising solutions that align with client goals and business objectives.
• Build and maintain strong client and agency relationships while delivering exceptional customer service and driving business growth.
• Collaborate on RFP strategy, proposal development, and custom program planning, serving as a trusted advisor throughout the pre-sale process.
• Own campaign execution from order creation through launch, ensuring alignment across media plans, insertion orders, contracts, timelines, assets, and internal systems.
• Lead client campaign kickoffs and serve as the primary point of contact throughout the campaign lifecycle, proactively communicating updates, managing expectations, and identifying optimization opportunities.
• Partner with Campaign Management, Paid Social, HearstMade, Yield, and other internal teams to ensure campaigns launch on time, deliver against KPIs, and meet client expectations.
• Analyze campaign performance, contribute to wrap reports, identify renewal and upsell opportunities, and translate post-campaign insights into future client recommendations.
• Serve as a senior resource for the Account Management team by mentoring colleagues, identifying process improvements, and helping evolve products, workflows, and client service best practices.

Qualifications

• 5+ years of experience in media planning, advertising strategy, account management, or a related field, with demonstrated success managing complex, high-value advertising programs.
• Proven ability to build and maintain strong client and agency relationships while delivering exceptional customer service and driving business growth.
• A strong understanding of digital advertising products, media planning, campaign execution, pricing strategies, and campaign performance optimization.
• Excellent project management, organizational, and prioritization skills with the ability to manage multiple initiatives in a fast-paced, deadline-driven environment.
• Exceptional written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams and communicate with stakeholders at all levels.
• Experience using Salesforce and familiarity with advertising platforms and technologies such as Google Ad Manager and Google Analytics.
• Strong analytical and problem-solving skills with the ability to leverage campaign insights to improve performance and uncover growth opportunities.

Benefits

• Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
• Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
• Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
• Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
• Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
• Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.

Pay

The base salary range for this role is $88,000–$98,000. This position is not eligible for bonus or commission compensation. Actual compensation will be determined based on experience, skills, qualifications, and location.

Schedule

This role is based in New York City and follows a hybrid schedule, with an expectation of working in the office four days per week.