Senior Account Manager
About the role
Join Trane Technologies, a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. Our commitment to sustainability is integral to our business strategy, and we invite you to be part of our mission to make a better future.
Responsibilities
- Leads customer conversations with business level insights to establish value and create demand.
- Actively listens to identify concerns and acts as a facilitator to help the customer buy, including developing project business cases, financial proformas, and validating business outcomes.
- Gathers and validates preliminary information, performs facility walkthroughs, construction plan reviews, or other requirements.
- Manages complaints, resolves conflicts, and negotiates solutions to reconcile differences while maintaining positive relationships.
- Consultative Selling: Forms trusting relationships with clients, communicates their requirements and desires, and offers solutions that provide value and meet their needs.
- Takes a consultative and strategic approach to pursue new business and grow existing account relationships.
- Initiative: Proactively assesses situations, takes action, and anticipates future problems, needs, or opportunities.
- Industry and Market Analysis: Gathers and analyzes information to derive insights about the context in which a business operates to identify opportunities and threats.
- Facilitate discovery and qualify opportunities early in the buying and selling process.
- Prioritization: Develops specific goals and plans to prioritize, organize, and accomplish work.
- Solves complex problems and implements solutions.
- Team Selling: Works with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.
Requirements
- 5+ years of demonstrated experience or Bachelor’s Degree in Arts/Sciences (BA/BS).
- Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
- A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings.
- Demonstrated ability to engage multiple stakeholders, influencers, and key decision makers.
- Strong financial and business acumen and self-starter mindset.
- Available for local travel.
Qualifications
- Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations included.
Skills
- Passion for problem-solving and creating customer value.
- Strategic thinking and relationship-building abilities.
- Financial acumen and self-motivation.
- Ability to manage conflict and negotiate solutions.
- Effective communication and presentation skills.
Benefits
- Comprehensive benefits package including health insurance, wellness programs, family building benefits, 401K matching, paid time off, educational and training opportunities, and more.
Pay
Annual Base Salary Range: $121,900.00 - $285,000.00
Schedule
Monday to Thursday, work onsite with colleagues. Fridays, choose your work location, balancing what your work requires.
Disclaimer
We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role: Yes