Senior Account Manager

What You'll Do

• Lead, manage, and proactively grow relationships with key clients and agency partners
• Proactively lead product update discussions, educate brands and agencies on Snap’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns
• Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships
• Partner with account executives and creative strategists throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients
• Lead projects involving complex work streams and cross-functional collaboration (internally and externally)
• Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real time analysis
• Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category

Knowledge, Skills & Abilities

• Advanced Excel skills, as well as experience with analyzing datasets and delivering actionable insights
• Incredibly data driven, with deep understanding of advertising performance metrics
• Proven experience working effectively with cross-functional teams and all levels of management (internally and externally)
• Expert understanding of advertising performance metrics
• Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)
• Ability to work in a fast paced environment and adapt to changes
• Strong attention to detail
• Exceptional communication skills; both written and verbal
• Exceptional organizational and prioritization skills

Minimum Qualifications

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
• 5+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance
• 5+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies
• Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field

Preferred Qualifications

• Pre-existing relationships with senior-level client decision-makers and brand marketers
• Impressive track record of delivering on quota and obtaining positive reviews
• A passion for Snapchat as a user and solid knowledge of our ad products