Senior Account Manager

About the role

Marks, part of the Propelis Group, is a consumer experience agency that creates engaging moments across the entire brand spectrum. We partner with some of the world's most recognized brands to solve complex business challenges through design, strategy, and craft. We are currently seeking a Senior Account Manager to join our Client Services team.

Responsibilities

• Grow revenue by selling across Marks’ capabilities
• Take responsibility for monthly revenue targets and cascade down weekly targets to Account Managers
• Structure and lead productive client conversations at all levels, moving things forwards
• Build your brand, design and business knowledge to add value to client briefs, presentations and workshops
• Demonstrate excellence by example across: Our work (project plans and timely delivery, cost proposals, contact and status reports, project trackers), Our finances (accuracy of the sales tracker, invoicing completed work, tracking accruals, delivering month-end figures, chasing payment)
• Partner with Design and Resource Management ensuring we effectively manage resource

Requirements

• Experience within a Brand or Design/Packaging agency, in Client Service roles
• Emerging coaching and mentoring skills
• Commercial acumen
• Knowledge of wider financial processes and compliance
• A degree or equivalent, in Marketing, Advertising, Design or related field
• An understanding of brand management, life-cycle and strategic design process
• The ability to manage difficult conversations, keeping people focused on resolutions
• The ability to present with confidence
• Excellent project management skills
• Be a ninja with MS Office (Word, PowerPoint, Excel) and Keynote

Qualifications

• Understanding of brand management, life-cycle and strategic design process
• The ability to manage difficult conversations, keeping people focused on resolutions
• The ability to present with confidence
• Excellent project management skills
• Be a ninja with MS Office (Word, PowerPoint, Excel) and Keynote

Skills

• Commercial acumen
• Understanding of brand management, life-cycle and strategic design process
• The ability to manage difficult conversations, keeping people focused on resolutions
• The ability to present with confidence
• Excellent project management skills
• Be a ninja with MS Office (Word, PowerPoint, Excel) and Keynote

Benefits

• Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

Pay

The U.S. pay range for this position is $101,000 USD - $111,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.

Schedule

This is a hybrid role, with your primary location being at our NYC studio.